Unable to upload RAW files from a Canon EOS R7 to Photoshop Elements

Forum|Forum|3 years ago
December 27, 2022
4 replies
2018 views

Having purchased a new Canon R7, I am now not able to upload RAW files to Elements as it states format not recognised. Is there a fix for this or is Elements now useless for my needs?

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Correct answer Greg_S.

Elements 2020 and later can be updated to the latest ACR version (15.x). However, you have to follow the instructions set out in this HelpX article precisely.

Note that the name of the plug-in file you have to copy from one directory to the other is Camera Raw.8bi.

If you have Elements 19 or earlier, you can use the free Adobe DNG converter to batch convert your raw files to the DNG format which can then be used by your version of Elements.

Greg_S.

Community Expert

@Bill277181399v28, for Elements 2022 (which is version 20), you have to copy the Camera Raw.8bi file to the following folder:

C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 20\File Formats

R

Rosee25295534

Participant

I do have the Camera Raw.8bi file under that directory. But still having truble to open CanonR7 Raw picture, the error message is saying that it could not be opened because it it not the right kind of document. Help!!!

MichelBParis

Legend

I do have the Camera Raw.8bi file under that directory. But still having truble to open CanonR7 Raw picture, the error message is saying that it could not be opened because it it not the right kind of document. Help!!!

By @Rosee25295534

The slightest difference in the process will make it aborting.

Your other solution be to download the free Adobe Dngconverter, which is an independent program, not a plugin. It will batch convert a whole folder of your proprietary raw files to the open DNG raw format which your older PSE can open and edit.

https://community.adobe.com/t5/camera-raw-discussions/camera-raw-amp-dng-converter-16-1-is-now-available/td-p/14297730

Greg_S.

Correct answer

Community Expert

Elements 2020 and later can be updated to the latest ACR version (15.x). However, you have to follow the instructions set out in this HelpX article precisely.

Note that the name of the plug-in file you have to copy from one directory to the other is Camera Raw.8bi.

If you have Elements 19 or earlier, you can use the free Adobe DNG converter to batch convert your raw files to the DNG format which can then be used by your version of Elements.