Inspiring

Answered

What else can I try to activate webp plugin PSE 2023?

Forum|Forum|1 year ago
November 7, 2024
11 replies
1914 views

Running 2023 on latest version of Windows 11. I lost my ability to save as or open webp images after resetting preferences. I have downloaded the latest, version-compatible 64 bit plugin to the proper plugin folder (/Photoshop Elements 2023/plug-ins). I have no other Photoshop plug-ins that may be conflicting, and have only 1 copy of the webp plugin. I have re-opened PSE many times. In preferences/plugins, the folder listed is the same plugin folder my webp file is in. And in Help/about plugin, 2 are listed, none of which exist on my hard drive. The webp plugin is not listed.

I just have nothing left to try. Maybe I should reinstall elements. I'd appreciate any help.

Thank you!

Problem or error

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Correct answer Laurie358996978lsh

SOLVED! I'll spare you from all the experimental things I've done that didn't work. I decided to drop the webp plugin into C:\Program Files\Adobe\Photoshop Elements 2023\Required\Plug-Ins\File Formats, and I added the plugin location to preferences, and now the webp plug in shows up where it should. I can open and save them. Amazing! There seems to be nowhere on the internet that recommends this action, but whatever works! Thanks for all your help!

Greg_S.

Community Expert

Thanks for reporting your solution. Glad you got it working.

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Laurie358996978lshAuthorCorrect answer

Inspiring

SOLVED! I'll spare you from all the experimental things I've done that didn't work. I decided to drop the webp plugin into C:\Program Files\Adobe\Photoshop Elements 2023\Required\Plug-Ins\File Formats, and I added the plugin location to preferences, and now the webp plug in shows up where it should. I can open and save them. Amazing! There seems to be nowhere on the internet that recommends this action, but whatever works! Thanks for all your help!

Greg_S.

Community Expert

You can try a 7 day free trial of Elements 2025 to see whether the plug-in will work for you. Note that Elements 2025 has a limited 3-year term license instead of the perpetual license of past versions.

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Laurie358996978lshAuthor

Inspiring

Thanks, Greg. It kind of galls me to do that since I'm not even halfway through my 3-year lic. of 2023. But I'll do that just for a trial, and let you know.

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Laurie358996978lshAuthor

Inspiring

Unfortunately, uninstalling (including exsiting preferences) and reinstalling did nothing other than show the plug-in's icon in the plugin folder. I went over all the previous steps you suggested. I'm wondering if I have a setting/preference within pse that I need to activate or change? Is there a way that I can elevate this, or get someone to look around my computer innards via some support option? Thanks again.

Jeff Arola

Community Expert

The WebPShop_0_4_3_Win_x64.8bi could be blocked by Windows.

Right click on the WebPShop_0_4_3_Win_x64.8bi, then click Properties and under General see if it says down in the right hand side towards the bottom of the dialog Unblock

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Laurie358996978lshAuthor

Inspiring

Hi Jeff. Thanks for the suggestion. Yes, I did have the unblock option, which I unchecked. It still didn't install. Rebooted, opened PSE again, no change. But you did remind me that I have Bitdefender, which I'll see if there is something I can change.

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Laurie358996978lshAuthor

Inspiring

No luck. For fun, I downloaded the plugin from different browsers...all seem to be identical, no change to PSE. I did make sure that I didn't have two of the plugins in the folder. Thanks again.

Greg_S.

Community Expert

Let us know if reinstalling works for you.

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Laurie358996978lshAuthor

Inspiring

I still haven't gotten up the nerve to reinstall PSE 2023, wrestling with why I shouldn't just go ahead and update to 2025 while I'm at it. The cost isn't too bad. I just need to commit. Wish me luck, I'll let you all know.

Greg_S.

Community Expert

If the file is in the correct location (which it seems to be - but please give us the screenshot requested by Glenn), try the following:

Go to Windows Settings>Apps>Default Apps
In the top search box, type in WebP
Once the search has been completed, you will probably see a browser listed as the default app. If so,
Click on the small box at the side of the default app
Choose the Photoshop Elements 2023 if it is listed. If not browse to the PhotoshopElementsEditor.exe file in the C:\Program Files\Adobe\Photoshop Elements 2023 folder and choose it. My screenshot shows that I chose Elements 2025:

If none of this works, try uninstalling and reinstalling the program. Choose to delete the Preferences file when given that option during the uninstall process.

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Laurie358996978lshAuthor

Inspiring

Adobe Photoshop Elements 2023 Editor already shows up as the default application. I think reinstalling, or upgrading to 2025, is my only hope.

Thanks to both of you for walking me through this. If nothing else, it's good to know I took the right steps.

Laurie

Greg_S.

Community Expert

Laurie, I cross-posted with you. You have the same file size as I do. So, it is not compressed.

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Laurie358996978lshAuthor

Inspiring

ok. sigh.

Greg_S.

Community Expert

As I understand it, the plug-in is only used to Open and Save As a WebP file.

Like Glenn, I have successfully installed the plug-in into Elements 2023. No installer is required. Simply copy the file to the folder stated by Glenn. (When I downloaded from the link provided by Laurie, the file was not compressed.)

So, if you go to the Editor's Open dialog, does WebP show up as an available format? Same question for the Save As dialog:

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Laurie358996978lshAuthor

Inspiring

Nope, and nope:

Glenn 8675309

Brainiac

When things like this happen it generally is because the file is in the wrong location.

Please provide a screenshot of where the file is installed. Make the screenshot shows everything I do below, particulalry the info in the address bar.:

Glenn 8675309

Brainiac

Put the 8bi file (make sure it's uncompressed) here, then restart the editor: (I think you might be using a zipped version of the 8bi file, and not an uncompressed version.)

C:\Program Files\Adobe\Photoshop Elements 2023\Plug-Ins

I did just that and had zero issues.

The below image is pse 2023 and is just to show you the 8bi file is there, and it works.

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Laurie358996978lshAuthor

Inspiring

Thank you Glenn. Here is the result of the download, and it's in the proper file. It seems to be quite a small file, is it compressed? If so, how to I uncompress it?

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