It's a shame since the online help is is not user friendly at all, i.e. it's much faster just to google
than try top find the answer in the online help and that applies to all Adobe products, not just photoshop elements.
Yes, those pdf manuals should be available any time with a few clicks when you are edting or organizing. They require a lot of work from Adobe, but I think the present state of customer support is not only based on cutting costs, it's also based on a belief that online help is better. That may be true for the ease of details updating, but the sad reality is that the belief that AI can be used successfully to guide searches simply does not work.
Today, you are always better off using any search engine like Google than Adobe.
Finding help or learning about a feature from the hierarchical structure of the online help is totally inadequate.
So, what could Adobe software users do?
- complain heavily for the lack of pdf docs.
- download today the last existing versions while they are available. (Note: the links do download the pdfs directly without warning, at least for me). Save the links and create shortcuts.
- learn to use Google or similar search. Including 'Helpx' in the search box makes you search in the Adobe help docs.
- Sorry to mention that the Welcome part of Elements has the best of Adobe search. Bypassing it from a shortcut to save a minute to start an editing session is missing a good opportunity.
- Use the shortcuts often included in the menus for contextual help
What Adobe should do:
- Make more links directly available in the 'Help' menus.
- Prompt users to download the manuals at the end of the install process
- Make the text search line in the Welcome screen available from the F1 key; it's about the only 'AI' Adobe help useful feature.
- Add more links for contextual help in the menus.
- Work to make AI be more useful in the user to user forums; I mean the suggested similar discussions listed on the right of this forum.