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trevsy
Known Participant
August 10, 2017
Answered

Elements 8 won't open

  • August 10, 2017
  • 2 replies
  • 1036 views

I've just been directed to this thread by a link sent to me from the Apple Community.

I have a similar problem in that, although I can open and work with the P.S.E.8 application, my problem is that the workspace background area is solid black and I used to be able to change it to clear, so my desktop could be seen in it.  The options used to be somewhere in the preferences but I don't see it anymore.

Can you please help?  Thank you.

makey.

    This topic has been closed for replies.
    Correct answer Jeff Arola

    You don't need to reset your preferences or reinstall pse 8.

    In the pse 8 editor go to Window>Application Frame

    Click on the words Application Frame to turn it off so you can see your desktop.

    2 replies

    hatstead
    hatstead
    Inspiring
    August 11, 2017

    trevsy  wrote

    The workspace background area is solid black and I used to be able to change it to clear, so my desktop could be seen in it. 

    In PSEv.8, open a picture file

    Drag the corner handle to get to the workspace behind the picture

    Right click on the workspace and change the color. I leave mine gray.

    T
    trevsyAuthor
    Known Participant
    August 11, 2017

    Thanks for your reply.

    It seems I can't get rid of the solid black area, but as my mouse hasn't got a right click facility I tried using the alt key to change the colour and nothing works.  I can't see anything in Preferences to do anything with the workspace area.

    makey (that's me, trevsy).

    hatstead
    hatstead
    Inspiring
    August 11, 2017

    trevsy  wrote

    Thanks for your reply.

    It seems I can't get rid of the solid black area, but as my mouse hasn't got a right click facility I tried using the alt key to change the colour and nothing works.  I can't see anything in Preferences to do anything with the workspace area.

    makey (that's me, trevsy).

    Can you post a screen shot of what you see as it pertains to above referenced black area?

    Do you see anything like this?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 10, 2017

    reset your preferences -

    https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html,  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm

    T
    trevsyAuthor
    Known Participant
    August 11, 2017

    I've tried everything you suggest but I don't know how to implement the procedures.  I inserted my original P.S.E.8 install disk but I don't understand how to go from here.  These are the results after loading the CD:-

    I find using the LIBRARY information very complicated, I tried moving the .plist to the Trash but got no further.

    Please help, my technical ability is VERY limited.

    makey.

    T
    trevsyAuthor
    Known Participant
    August 13, 2017

    In the pse 6 editpr Preferences>General uncheck Fill Workspace Background


    Praise indeed to you, Jeff Arola.

    You're the only person who's solved both my PSE 6 and PSE 8 workspace problems.

    I don't know how I missed the PSE 6 part in General settings, I did vaguely think it was in the General section but I must be getting old!

    Thanks and thanks again.

    makey.

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