Photoshop CS5 freezes

New Here ,
May 14, 2010

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Hi,

Have been using PS CS5 since the trial became available. But seems CS5 responds a lot slower than CS4. Sometimes, it just freezes or slow the whole computer down when I tried to open a many-layer file. I had to force quit the application, It's really frustrated because the system responds very slow even I tried to quit PS. Once it's quite, everyting's back to normal. Does anyone have this problem?

Thanks,

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New Here ,
May 20, 2010

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Mine just froze again, no type tool involved, one layer open. Had to reset.

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New Here ,
May 20, 2010

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Hi, I installed snow leopard and now PS goes smoothly. Occasionaly it just freezes up for 4 seconds when I am using the save for web tool but compared to the program running with leopard it works like a charme.

Bye!

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New Here ,
May 20, 2010

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Snow Leopard gets very sketchy reviews. Isn't there a way to make Leopard compatible?

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Engaged ,
May 20, 2010

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You get what you pay for being on the bleeding edge. Enjoy your lesson in the new free world of paid public software betas.

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Engaged ,
May 20, 2010

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Nice new forum censorship where as you can't reply to a posting log in, but you can clearly see your post that you have stated that you care Chris.

In the big picture of things, he could care less. So could I. Sorry, but I care. I know, it's a personality flaw of mine:  but I care.

Even if it is a buggy OS:  we can sometimes work around the bugs, or get the OS vendor to fix their bugs.

Let me rephrase my statement.

You care to the extent that you take pride in your work. You don't have control over all things. You could care less about the damage your product produces because you are not in the position of being able to care. I call that irresponsible corporate greed.

This is not personal Chris, but until you and management come to realize the control you have over all graphic industries and the damage your company creates with this crap, I guess we shall just watch companies continue to erode for the sake of accounting practices and models geared towards "how to run a company" vs. "how to make the companies you affect stay in business to keep your life cycle alive."

YOUR company has a public relations night mare on it hands and it would be wise to start addressing how it conducts business for the companies that feeds it every 18 months.  You think tech support is bad? When the product starts to slip, customers will just walk away. Especially in bad times like now.

So - you may want to tell some of your friends on the 10 floor to wake up.

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Engaged ,
May 21, 2010

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mariopocoroba

Chris, you should change your surname from Cox to Dick because that's how you come off in your responses to people who have paid a lot of money for buggy software prematurely released by your employer. If you can't interact with courtesy then why not get out of the customer service arena?

That was completely uncalled for and you should apologize for your behavior. Chris is THE MOST HELPFUL ADOBE EMPLOYEE. Maybe you should reflect upon your name sir.

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Explorer ,
May 21, 2010

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Budinsky - Don't worry about it, the comments were censored. And it was called for because I'm tired of seeing his condescending remarks to users who can't do their work with the garbage that Adobe just released, and are only seeking resolution.

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Engaged ,
May 22, 2010

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We don't see this issues because we dont have this configuration, therefore, I can't help out with this.

sorry.

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Explorer ,
May 22, 2010

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Another user with the exact same freeze issue on 10.5 and 10.6.  If I wait long enough, it usually fixes itself, but sometimes it is over half an hour.

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New Here ,
May 24, 2010

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Chris first of all don't let them bash you for trying to help. Secondly I am having the same problem with my Photoshop CS5 freezing up when I select the font tool. It only happens when I try and use the font tool could this be due to a duplicated font or some other reason? My system is a 17" MacBook Pro 10.5.8

2.33 GHz Intel Core 2 Duo

2GB RAM

Besides this problem I have been very pleased with the CS5 even though I do wish the rest of the CS5 programs were 64 bit.

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May 24, 2010

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If just Photoshop is freezing, and only when rendering type previews or selecting the type tool -- yes, that could be due to a font problem (duplicates aren't a problem, but corrupt fonts, and bugs in some Apple's font APIs are problems).

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Explorer ,
Jul 22, 2010

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Here's a rich one.

I had five 5MB PSDs open to try to standardize some design language details between the comps.

I am OCD to the point of … well something not YET pathological about keeping my Font Book spotless (validations) & even going so far to check every single font out in fontographer before calling it good enough to install. I also use Adobe's font diagnostic tool.

In this last situation I was composing a snippet of type in a type layer (maybe 40 characters) and needed to change the text box dimensions. When I selected the characters using the "T" tool the entire PSD document inverted colors (literally) and froze to the point where no other system functions (even cmd+opt+esc) were available. It did not grey out a kernel panic, but all my edits were gone (darn me for not saving after every edit commit!) The font in question was a licensed version of Helvetica Neue LT 55 Roman.

Anyhow, even with decent font hygiene it seems 10.6… and 12.0… don't play nice with one another, yet.

Hard system reboot using the power button on my 2010 17" MBP i7 / 8GB.

I have gotten other catastrophic PS crashes before and after this incident, but none were when I was using the font tool.

fodder for the fire..

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Jul 22, 2010

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characters using the "T" tool the entire PSD document inverted colors (literally) and froze to the point where no other system functions (even cmd+opt+esc) were available.

That sounds more like the NVidia driver bugs on 10.6.4.  In fact, almost exactly like the NVidia driver bugs.

Yes, there are some outstanding video driver and font bugs in MacOS 10.6.4 that we're waiting for Apple to fix.

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New Here ,
May 26, 2010

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hy friends ...am krish from india i too have de same problem

in my pc have 2gb ddr2 667bus ram and core to due processor 2.53 processor ,9400 nvidia graphic card ,64bit windows 7 os

am using but when am using my photoshop i put image resolution as 300 , its very slow for me and many times

my pc freezes for long any one cal plz help me .. how to make fast my pc and photoshop cs5 for me ....

my mail id mohankrish420@gmail.com     plz any one help me

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Engaged ,
May 26, 2010

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You are arguing over semantics and not substance. If you really want to help out, you may want to suggest possible alternative example(s) to show conditions which the software fails. Other then that, you are pissing in the wind.  I for one have givein up on Adobe on many fronts, but to bitch for the sake of bitching is pointless.

Trust me on that one.

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