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Dave and Bodie
Dave and Bodie
Participant
January 21, 2022
Answered

I have a recommended GPU card, but settings says GPU acceleration is not supported.

  • January 21, 2022
  • 1 reply
  • 2420 views

Hello all. I have an NVIDIA GTX 1660 SUPER display adapter (which is one of the supported graphics cards) but in Adobe Premiere settings it says GPU acceleration is not supported. I am running Windows 10 Home, Premiere Elements 2021, NVIDIA GTX 1660 SUPER with driver version 30.0.14.9709 dated 11/26/2021. I deliberatley chose this computer because it came with a GPU card that was listed by Adobe as supporting GPU acceleration. Any ideas? Thank you.

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Correct answer Dave and Bodie

Problem solved! GPU acceleration was not supported on first launch, but after I entered serial number and relaunched the application, I am good to go. Thank you.

1 reply

Dave and Bodie
Dave and BodieAuthorCorrect answer
Participant
January 21, 2022

Problem solved! GPU acceleration was not supported on first launch, but after I entered serial number and relaunched the application, I am good to go. Thank you.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 21, 2022

That is correct... see https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html

 

Where it says "GPU acceleration feature is not supported in the trial version of the application" so entering your serial number made the program activate

chaosdsmFL
chaosdsmFL
Inspiring
April 18, 2022

Ok, I had the same thing. However, I went and purchased a license, entered it, rebooted the computer, and teh software is now fully activated. 

Under settings it correctly identifies my GPU and is set to use it for rendering/exporting. 

However, when I actually export a timeline to video, i still doesn't actually use up GPU (looking in task manager) but uses up 90% CPU usage.

Any help with that?

I'm also using Premiere Elements 2022.

 

Device name XXXXXX
Processor 11th Gen Intel(R) Core(TM) i5-11600K @ 3.90GHz 3.91 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 736141C0-BF46-470D-8AF6-AC5929C78B16
Product ID 00330-71467-17236-AAOEM
System type 64-bit operating system, x64-based processor

GPU: Nvidia RTX 3070 TI


GPU is not used for everything, but the CPU is always used, even while the GPU is doing its thing. 

 

You also cannot go by Windows Task Manager to see if GPU is working, you need a 3rd party program like Afterburner, Precision X1, or GPU-z. 

 

For example, right now my Windows Performance Monitor for GPU shows 27% "copy" utilization on my GPU & fluctuating 0 - 25% on 3D utilization.  Precision X1 shows it's running at 95-100% power target, GPU-z shows 98% GPU load, 54% GPU memory load.

 

Also, your RAM may be a bit on the low side for modern video editing, especially if you're doing anything with 4K videos.

 

I would suggest doing some timed test edits / renders / transitions / effects / encodings with and without GPU acceleration turned on in Elements.   Also check out your memory utilization in Windows Performance Monitor.  If it's using more than 70% of your 16GB, you'll likely benefit from additional RAM.  

 

I did a test edit when I first got Elements 2021 using high bit rate (80-90Mbps) 4K video with several transitions & effects applied.  I only had 16GB RAM at the time & it was maxed out in the test.  After upgrading to 64GB RAM, I ran the same test again and it was using around 30GB RAM.

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