Premiere Elements 2022 Freezes

New Here ,
Apr 18, 2022 Apr 18, 2022

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When working on a project, playback freezes and when I restart it will play for 10-15 seconds or less and freeze again. The only way I can playback the whole project is to unplug my network connection. Premiere Elements is the only program that does this. This is not normal, does Adobe have a fix for this bug?

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Freeze or hang , Performance

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correct answers 1 Correct answer

Adobe Community Professional , Apr 19, 2022 Apr 19, 2022
Try turning off the Adobe Updater in Startup.

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Apr 18, 2022 Apr 18, 2022

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Processor Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz 3.50 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro
Version 20H2
Installed on ‎8/‎5/‎2020
OS build 19042.1586

Local Disk (C)  ssd 953 GB with 772GB free

(E)488 GB with 438 free

(F) 488 GB with 476 Free

F 488  GB with 476 free

G 488  GB with 160 free

H 398 GB with 391 free

K 1.81 TB with 1.66 free
Experience Windows Feature Experience Pack 120.2212.4170.0

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Adobe Community Professional ,
Apr 19, 2022 Apr 19, 2022

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Try turning off the Adobe Updater in Startup.

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New Here ,
Apr 19, 2022 Apr 19, 2022

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Setting auto updater to manual appears to be the Fix!

Thanks

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New Here ,
May 31, 2022 May 31, 2022

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LATEST

thought I found it. 😞  but it froze immediately after I thought I changed it. so frustrating. I cannot get through one video 

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New Here ,
May 31, 2022 May 31, 2022

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so, how do you do that?

 

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New Here ,
May 31, 2022 May 31, 2022

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FOUND IT. 

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Adobe Community Professional ,
Apr 19, 2022 Apr 19, 2022

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>only way I can playback the whole project is to unplug my network connection

 

I have v2021 and do not have your problem, so I am wondering if v2022 has an 'aggressive' check for updates process that is going to the internet and then locking

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New Here ,
Apr 19, 2022 Apr 19, 2022

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You are correct. Outstanding!

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