Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Premiere Elements 2022 Freezes

New Here ,
Apr 18, 2022 Apr 18, 2022

When working on a project, playback freezes and when I restart it will play for 10-15 seconds or less and freeze again. The only way I can playback the whole project is to unplug my network connection. Premiere Elements is the only program that does this. This is not normal, does Adobe have a fix for this bug?

TOPICS
Freeze or hang , Performance
1.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 19, 2022 Apr 19, 2022

Try turning off the Adobe Updater in Startup.

Translate
Community Expert ,
Apr 18, 2022 Apr 18, 2022

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 18, 2022 Apr 18, 2022

 
Processor Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz 3.50 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro
Version 20H2
Installed on ‎8/‎5/‎2020
OS build 19042.1586

Local Disk (C)  ssd 953 GB with 772GB free

(E)488 GB with 438 free

(F) 488 GB with 476 Free

F 488  GB with 476 free

G 488  GB with 160 free

H 398 GB with 391 free

K 1.81 TB with 1.66 free
Experience Windows Feature Experience Pack 120.2212.4170.0

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 19, 2022 Apr 19, 2022

Try turning off the Adobe Updater in Startup.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2022 Apr 19, 2022

Setting auto updater to manual appears to be the Fix!

Thanks

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2022 May 31, 2022

thought I found it. 😞  but it froze immediately after I thought I changed it. so frustrating. I cannot get through one video 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2022 May 31, 2022

so, how do you do that?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2022 May 31, 2022

FOUND IT. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 19, 2022 Apr 19, 2022

>only way I can playback the whole project is to unplug my network connection

 

I have v2021 and do not have your problem, so I am wondering if v2022 has an 'aggressive' check for updates process that is going to the internet and then locking

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2022 Apr 19, 2022

You are correct. Outstanding!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2022 Aug 25, 2022

I had the same issue and this worked for me too. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 02, 2022 Sep 02, 2022
LATEST

You just took away it's ability to reach the internet? That's it?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines