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0

Hard System Crash on 'Closing Premier with the "X" button while YouTube is playing Videos

Enthusiast ,
Aug 07, 2025 Aug 07, 2025

Steps to reproduce:
1. Playing Video in Premier,  clip is a Prores LT file,  there is a nested seq in the same clip.

2. In the background Microsoft Edge is playing a youtube video (at 2x Speed if it matters, I only tested at this speed as I dont watch slower)

3.  With Premier active, and the program window is playing the video closing Premier with "X" will cause a system blue screen and foreced system restarted.

FlyingFourFun_0-1754583335447.png

4.  You can see a couple of different messages show up but too fast for me to capture them, such as some sort of system pool error, and another time I saw a security message flash up, but could not see exactly what it was saying before the system forced restarted down to bios.

5. Premier knows it was forced shut down on restart, and offers to re open project

6.  This DOESNT happen if premier is runnign without EDGE playing a youtube video

7. Tested it about 10 times, 5 with youtube playing in background at 2x and 5 without.  In every case, the blue sfreen happens with the youtube video playing within 1 second of hitting the close window "X" on the applicaiton, and exactyl zero times when you tube is not playing in background.

8.  Confirmed that the blue screen DOESNT happen when premier is playing the video and you close it in the same manner.

 


 
Result: System crashs when closing down prem in this manner
Expected: Premier to terminate without blue screen.
 
System info
    Application: Premiere Pro (Beta) v25.6.0.17
    OS: Windows v10.0.26100, RAM: 127.69 GB GB, CPUs (logical): 36

 

 

Entry from WIndows LOG

Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 139
P2: 3
P3: ffff9a0d3b78dfc0
P4: ffff9a0d3b78df18
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\WINDOWS\Minidump\080725-22296-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-22296-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.cdc318a6-8def-49f7-b0f8-28b65113999c.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2ede6709-8fbe-4cdb-9cd9-72618710a68f.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5fa9b1d8-9ea6-4372-9de9-6c8fa9601e97.tmp.txt

 

Failed to GetUserSid. hr: 0x8001012d

 

A provider, IntelMEProv, has been registered in the Windows Management Instrumentation namespace root\Intel_ME to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

 

A provider, IntelMEProv, has been registered in the Windows Management Instrumentation namespace root\Intel_ME to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.


\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ad86fbf7-c335-4e9d-94f6-adb2e20465e9.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_fe5995455eac41ee42c228a928dd5299275e93e_00000000_c79d7cf9-b90f-42f4-a13e-bec06e7ec7a7

Analysis symbol:
Rechecking for solution: 0
Report Id: f4874415-ece4-464c-a948-1b444166a701
Report Status: 2049
Hashed bucket:
Cab Guid: 0

 

 

A provider, IntelMEProv, has been registered in the Windows Management Instrumentation namespace root\Intel_ME to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

 

The Open procedure for service ".NETFramework" in DLL "C:\WINDOWS\system32\mscoree.dll" failed with error code Access is denied.. Performance data for this service will not be available.

 

The Open procedure for service "ESENT" in DLL "C:\WINDOWS\system32\esentprf.dll" failed with error code Access is denied.. Performance data for this service will not be available.

 

The Open procedure for service "WmiApRpl" in DLL "C:\WINDOWS\system32\wbem\wmiaprpl.dll" failed with error code The device is not ready.. Performance data for this service will not be available.

 

 

If there is a better way to capture something you need to look into please advise, seems very easy for me to duplicate this condition.

Bug Unresolved
TOPICS
Crash
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correct answers 1 Correct answer

Enthusiast , Aug 11, 2025 Aug 11, 2025

not sure if something specific has been done to correct this, but it is no longer happening in the latest build: Beta 26.6.0 Build 25

FlyingFourFun_0-1754977600395.png

 

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1 Comment
Enthusiast ,
Aug 11, 2025 Aug 11, 2025
LATEST

not sure if something specific has been done to correct this, but it is no longer happening in the latest build: Beta 26.6.0 Build 25

FlyingFourFun_0-1754977600395.png

 

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