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14

P: Spacebar does not start playing the timeline

Explorer ,
Dec 09, 2024 Dec 09, 2024

Updated to the latest Beta of PP this morning and the timeline does not start playing when hitting the Spacebar; well; sometimes it does, 98% it does not start playback  

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correct answers 2 Correct answers

Community Expert , Dec 11, 2024 Dec 11, 2024

Resetting preferences should help.

  

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Adobe Employee , Dec 10, 2024 Dec 10, 2024

UPDATE: The fix for this problem has been verified on mac and win at Pr25.2xBeta050. Please update to that build or later when you can.

Thank you @Lounger and everyone else who took the time to report this to us. We have found the root cause and a fix is on the way. For now, as a workaround, please make sure the Audio preference "Play audio while scrubbing" is checked ON and then restart PrPro after checking it on or off. See the attached image for clarity.

Pr25.2xBeta048_AudioPlayPref.png

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correct answers 2 Pinned Replies

Adobe Employee , Dec 09, 2024 Dec 09, 2024

Hi @Lounger,

Thanks for submitting your bug report. We are looking into the matter now, we understand how vital it is to be able to playback. If you have your system specs and wouldn't mind sharing them with us,  Please see How do I write a bug report . I hope we can help you soon and we are sorry for the frustration!

Thanks,

Ian

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Adobe Employee , Dec 12, 2024 Dec 12, 2024

This is a current known issue. Merging with post.

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55 Comments
New Here ,
Jan 28, 2025 Jan 28, 2025

@DaciaSaenz

Media Intelligence & Transcripts - is not even an option in my preferences. 

I have logs and screen grabs, should I just post them here? For logs do you need the whole folder "SentryIO-db"?

Screenshot 2025-01-28 at 11.37.17 AM.png

Specs:

Macbook Pro M1 Max

Sequoia 15.1.1

64 GB memory.

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Adobe Employee ,
Jan 29, 2025 Jan 29, 2025

Hi @jmro

 

They will be in your Prefs if you're using a current version of Beta, today's version is 25.2 x 95. 

Are you in Beta or release? 

 

Also the logs I'm looking for need to be enabled by a debug flag in the Console 😞 

1. Use the hamburger menu in the Console view to get to the Debug Database 

2. Search for "Create"

3. Set "CreateLogFilesThatDoNotExist" to "true" 

4. Relaunch the app 

5. Get into the state where your playback is lagging 

6. Reveal log files... 

I think this should get us the log files that will be helpful. 

 

- Dacia Saenz, AE & PR Engineering Teams
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New Here ,
Jan 29, 2025 Jan 29, 2025

I'm not in Beta release as I tried that and the same thing kept happening with that as well. 

 

I'm a little lost at the first step in recovering log files...can you be more specific? Is this in the Terminal? In Premiere Pro?

 

1. Use the hamburger menu in the Console view to get to the Debug Database 

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New Here ,
Feb 27, 2025 Feb 27, 2025

I was optimistic when I found this thread, but unfortunately, this doesn't seem resolved.

I had a user who had a relatively simple project file that had been created by a different user in 25.

She had been on 24.6.4 (Build 3), and then needed to upgrade to 25.1.0 to use it. Then this problem of freezing, crashing, and playing or pausing started.

Sometimes, after a full system reboot it would be OK for a few minutes, but then after a few minutes, it would deteriorate to unusable.

Tried all the normal troubleshooting steps: full system reboot, cleared preferences, media cache, etc., copied the content form the old .prproj out to a totally new .prproj file via Dynamic Link Manager, etc. Also tried Beta Version 25.3, because of this thread, to no avail.

 

The only thing thing to get this system going again was to export to FCP XML just to be able to import over into 24.6.4 (Build 3) again.

This is on:

Model: iMac (24-inch, M1, 2021)
OS Version: 15.3.1
System Version: macOS 15.3.1 (24D70)


It seems like this might be related to: https://community.adobe.com/t5/premiere-pro-beta-bugs/timeline-performance-problems-since-25-2-0-bui...

Help! We can use 24 for this particular project but the editor will be receiving more 25 projects files from other collaborators in the future. Happy to DM an Adobe any additional information that might help.

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New Here ,
Feb 28, 2025 Feb 28, 2025
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