My lumitre scopes window doesn't work.

Forum|Forum|4 years ago
August 25, 2021
2 replies
351 views

I got a "debug assert failed" screne and attempted to "file bug" when I got this message from Google "This server could not prove that it is jira.corp.adobe.com; its security certificate is not trusted by your computer's operating system. This may be caused by a misconfiguration or an attacker intercepting your connection." What should I do? I need someone form Adobe to correct my program and not COMMUNITY ASSISTANCE, I pay a lot of money for this program and I need to use it the program. How can I get a really human being from Adobe to help me?

This topic has been closed for replies.

P

parenteswagking

Inspiring

Same issue here - latest build (22.0.0.70), Windows 10

(key symptomn is that prject wide GPU acceleration is disabled)

bbb_999

Adobe Employee

> How can I get a really human being from Adobe to help me?

By providing step-by-step instructions on how you can reliably reproduce the problem you're seeing, in a post, here.

Q

Quetzal RojoAuthor

Participant

Thank you very much I fixed it. It was very frustrating to figure it out,
but eventually I did. If I sounded a little harsh, I am sorry. I am 77
years old and as a boomer it takes me a while to deal with your complex
editing system. I have been using it for years, creating over 200 videos,
and I love it. Sometimes with your newer versions it takes me time to
learn its quirks, but I do remember one version that you didn't have a
"ripple delete" but I compensated for that.

bbb_999

Adobe Employee

>If I sounded a little harsh...

You were fine; glad you're passionate about the program. 🙂

What features / functionality are you investigating, in PPro Beta? What are you interested in?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded