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ElJayBronx
Inspiring
December 23, 2020
Question

Suddenly unable to update beta!

  • December 23, 2020
  • 1 reply
  • 181 views

I posted an issue here on Error 160 which caused me not to be able to update. So far the only "response" was from MYSELF reporting an update. 

Since then, my Creative Cloud app reports me "up to date" but the app itself reports 14.9.0 while my understanding is we're actually up to 14.9.0.13. Can someone PLEASE assist me in getting updated? I know better than to contact support on a beta version, so the last bastion of aid is from staff helping HERE, and I'm feeling a bit ignored that my problem in updating has gone ignored by said staff (or possibly more experienced users). In advance, I appreciate your help (while being disappointed at no help arriving earlier.) Great holidays to all. 

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1 reply

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ElJayBronxAuthor
Inspiring
December 25, 2020

UPDATE: My Creative Cloud indicated a new version and I (fingers crossed!) attempted to install. SUCCESS! I now have v15 like everyone else. Not sure what the problem was with Error 160 but I somehow don't think it was on my end or anything I could have cleared (on the other hand, I don't see a spate of others with similar complaint...) go figure. 

Anyway, this bug (or whatever it was) seems to have righted itself.

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