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Adobe Premiere Pro 24.2.1 won't launch

New Here ,
Mar 26, 2024 Mar 26, 2024

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Issue Adobe Premiere Pro 24.2.1 won't launch

Adobe Premiere Pro version number: 24.2.1

Operating system - Windows 10 Home Version 22H2 64 bit

System Info: CPU, GPU, RAM, HD:

CPU AMD Ryzen 9 3900

GPU and Driver Version AMD Radeon RX 5700 XT and DriverVersion = 31.0.24027.1012

RAM DDR4-2400 (2 pieces by 8 Gb each)

Hard Drive

Workflow details: Tell us any specific info about the project or sequence. For example, is it a multicam sequence?

I already tried and it didn't help:
Reinstalling the program.
Restarting Windows
Updating drivers for the video card.
Interestingly. Of the other Adobe applications, Photoshop works, but Premier,
Pro Media Encoder, Animate not work.

 

Steps to reproduce - (Very important!)

Try open Adobe Premiere Pro in any way:

1. Press Open Adobe Premiere Pro in Creative Cloud menu

2. Open Adobe Premiere Pro in Windows Main menu

Expected result - What should have happened after the last step?

Adobe Premiere Pro should open normally.

Actual result -  What did happen after the previous step? 

Nothing. Even the splash screen doesn't appear. There are also no signs of Adobe Premiere in Task Manager.

Bug Unresolved
TOPICS
Performance or Stability , User experience or interface

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