Adobe Premiere Pro Is Lagging

[Catarina_santos]

My Premiere Pro is lagging while editing. I can't preview the video because it's constantly jumping forward and backward, and the sound in the videos is completely garbled.

I've tried several things to fix it, but nothing is working. After Effects is working perfectly, so the issue probably isn't with the drivers.

Things I've tried:
1.Turn on GPU Acceleration

2.Lower Playback Resolution

3.Purge Media Cache Files

4.Optimize Rendering for Performance

5.Disable Mercury Transmit

6.Disable Refresh Growing Files

7.Use Proxy Files

8. Turn off Video Effects and lumetri scopes

9.Increase memory allowance

10. Render preview videos
11. Use GPU Acceleration

Videos/websites I've looked at:
https://www.premiumbeat.com/blog/premiere-pro-lagging-fixes/
https://filmora.wondershare.com/adobe-premiere/premiere-pro-playback-lag.html
https://motionarray.com/learn/premiere-pro/premiere-pro-playback-lag/
https://blog.frame.io/2022/11/14/troubleshooting-common-premiere-pro-problems/

My hardware is as follows:
BIOS Version: American Megatrends Inc. E17G1IMS.50F, 31/07/2019
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.19044 N/A Build 19044
RAM:32,0 GB
CPU: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.60 GHz

Regarding the media I'm using, this issue occurs with every type of media. I have tried using videos in 4K at 30 frames per second, captured with my Canon 5D Mark IV. Additionally, I tested with a video of very low resolution, and it still exhibited lag.

In this particular case, I am not applying any effects.

Does anyone know what might be causing this or which settings I should adjust?

Thank you.

[the32061661pw3m]

I already had this problem, but I couldn't solve it and I had to change editing programs. Does anyone have a solution for this? But I would like to go back to the premiere.

[MyerPj]

The only thing I can think of, as you've tried a bunch of stuff. I could be Windows. You're still on 10, 11 has been out for awhile. It may be time for a clean install. You didn't mention your graphics card or storage devices. Are your files on an SSD?

As for windows. If you can afford it, I suggest buying a new SSD and installing Win11. Then you can transfer files you need from the current drive, and/or use that drive for storage. I've not had particular problems with PP, but Windows gets bogged down sooner or later.

[Catarina_santos]

I'm going to update Windows to 11, but I always had 10 and my HDD and it worked perfectly.

I'll try it anyway. Thank you!

[Catarina_santos]

I have this disk and it is in excellent condition as you can see in the picture.
Premiere worked correctly with 10, but it only stayed that way after formatting the computer

[MyerPj]

Is it actually an HDD, spinning disk?

[RjL190365]

That disk is supposed to be an upgraded OEM-only variant of the contemporaneous Samsung 960 series NVMe SSDs.

Your CPU, on the other hand, may no longer cut it for newer versions of any video editing software as it is a rehash of the Skylake architecture that had debuted in late 2015 - only that the 9750H is code named Coffee Lake-H Refresh. And even so, it has only 6 cores and 12 threads. And the killer is that newer versions of all video editing software pile on so many additional rendering features so that they now require a more powerful CPU than older versions just to not lag.

[Catarina_santos]

the after effects also with the latest software version, are working correctly, is this normal?

[Catarina_santos]

Thank you, with the 2020 version of Premiere Pro it works!

[kavehr80139299]

i have the same problem...exactly the same..

[Catarina_santos]

Hi! With the 2020 version of premiere pro it's ok. Try to install that version 

[CAPCUT 1 CLICK ROTO]

how did you install the 2020 premiere pro, it's no longer availeable

[Kevin-Monahan]

Hello @Catarina_santos , @CAPCUT 1 CLICK ROTO, &@kav@kavehr80139299, 

Most performance issues are related to non-performant H.264 or HEVC media. Please test by transcoding Long GOP media to ProRes or ProRes LT and then report back.

Thanks,
Kevin