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Erro importedMPEG" Fala galera, estou com esse problema do erro importedMPEG a 2 dias, e até agora n

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Community Beginner ,
Dec 07, 2022 Dec 07, 2022

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Captura de Tela (595).png

 

Bug Unresolved

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7 Comments
New Here ,
Dec 02, 2022 Dec 02, 2022

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  • Problema  - O importador informou um erro genérico
  • Número da versão do Adobe Premiere Pro: 23.0.0
  • Sistema operacional - Windows 10 Home
  • Etapas para reproduzir  - Eu trabalho em uma empresa que me envia os projetos para eu editar, e no projeto já está todos os arquivos então eu tenho que sincronizar todos os arquivos. Mas em alguns arquivo ocorre esse problema ao apertar para sincronizar. Ou seja para que ocorra isso coloque bastante arquivos em uma pasta e tente sincroniza-los
  • Resultado esperado  - O que deveria acontecer é sincronizar os arquivos sem que apareça esse problema.
  • Resultado real  - Sempre abre uma aba escrito "O importador informou um erro genérico".O importador informou um erro genérico.png

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Adobe Employee ,
Dec 02, 2022 Dec 02, 2022

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Hi Jonatas,

Sorry about that, my friend. Thank you for the info, but can we know a bit more? If possible, check to see if you have an NVIDIA GPU. If so, make sure drivers are 522. xx, or earlier. I run 516. xx without issue. My colleague advises 517. xx. Any of these should work. Let us know about that and if the tip helped solve the problem.

 

Thanks,
Kevin

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Adobe Employee ,
Dec 09, 2022 Dec 09, 2022

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Hey Hiago, may we have more info? How do I write a bug report? If you have an NVIDIA GPU, try a clean reinstallation of the previous studio drivers: 517.xx. Did that fix it? Let us know. 

 

Thanks,
Kevin

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New Here ,
Dec 13, 2022 Dec 13, 2022

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Não estou conseguindo exportar o video da esse erro

 

Screenshot_1.png

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Adobe Employee ,
Dec 13, 2022 Dec 13, 2022

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Any word? We have not heard back from you. Did the drivers fix it? Let us know.

 

Kevin

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Adobe Employee ,
Dec 13, 2022 Dec 13, 2022

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Oxygen,

Sorry!! Try updating your GPU drivers to 527.56 or downgrade to 517.xx.

 

Thanks,
Kevin

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Adobe Employee ,
Dec 13, 2022 Dec 13, 2022

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