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Export Tab Slow and Unreactive

Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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Hi guys,

 

I have been having problems with Premiere for a while now. When I press CMD+M to export it takes Premiere a long time to react to the command and then when I do anything on the export tab it also takes a very long time to react. This is adding a lot of time onto projects where I have a lot of timelines to export. When in Media Encoder the render times are not concerning at all and seem. to be normal so it seems the export tab is the issue. Any suggestions?

 

I am using a Macbook Pro M1 Max 32GB 1TB storage running macOS Ventura Version 13.2.1.

Premiere and Media Encoder are updated to the lastest versions. I edit off of a LaCie and Seagate drives.

Bug Unresolved
TOPICS
Export , Performance or Stability , User experience or interface

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correct answers 1 Pinned Reply

Adobe Employee , May 03, 2023 May 03, 2023

We're working on a known issue with Export Mode -- can you let me know if any of these workarounds help you? https://community.adobe.com/t5/premiere-pro-bugs/known-issue-export-mode-fails-to-load-in-premiere-pro-23-2-and-23-3/idi-p/13759792

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5 Comments
Community Beginner ,
Mar 13, 2023 Mar 13, 2023

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Exact same issue here, but I'm on Intel Mac, macOS Monterey. 

I cleared the cache, changed scratch disks, changed my media disk, reset user permission on main SSD, nothing helps. 
I have the exact same version of Premiere Pro on my M1 Macbook Air and no problem at all, the export tab is really fast and responsive

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Community Beginner ,
May 03, 2023 May 03, 2023

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Did you come accross any solutions? I am still having this problem, even with the recent update.

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Adobe Employee ,
May 03, 2023 May 03, 2023

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We're working on a known issue with Export Mode -- can you let me know if any of these workarounds help you? https://community.adobe.com/t5/premiere-pro-bugs/known-issue-export-mode-fails-to-load-in-premiere-p...

Kylee Peña | Sr. Product Marketing Manager - Professional Editorial

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New Here ,
Feb 21, 2024 Feb 21, 2024

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I looked at that thread u suggested. The issue is not just it hanging when you push export but when wanting to change anything like output destination, bit rate, use a preset setting. When trying to click on a button or tab it take like 1 minute to register. I click to change the destination and I have to wait, then I want to change my bit rate, I clock.and I have to wait. It takes longer to choose my setting than the actual export. Surly there is a fix for this

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New Here ,
Sep 23, 2024 Sep 23, 2024

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I also face the same problem, and it is very annoying. Is there a fix or workarround?

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