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Answered

Invisible tool cursor

Forum|Forum|1 year ago
March 19, 2024
7 replies
838 views

Good day,

When using anything other then the selection tool in my timeline (i.e. when the cursor should "change" into something non-default, like a tool) my cursor disappears.

I'm on W11 and have updated everything and disable hardware acceleration already, no luck so far.

See below example, active tool is the Razor Tool, mouse is hovering at the vertical line but no razor.

When switchting back to selection, the regular cursor appears again

This topic has been closed for replies.

Correct answer ewoutd22498138

Hi,

Problem seems to be Windows related, not PP;

https://blogs.windows.com/windows-insider/2024/03/13/announcing-windows-11-insider-preview-build-26080-canary-and-dev-channels/

We’re investigating reports of mouse cursor issues after installing Build 26058+, including that the cursor is disappearing in some apps. If you’re experiencing issues, please file feedback describing exactly what you’re seeing under Input and Language > Mouse in the Feedback Hub. This build includes a number of fixes to help with recent reports.

H

Hilal5CA6

Participant

The problem solved when i update version windows insider

H

Hilal5CA6

Participant

Thank you The problem solved when i update version windows insider

ewoutd22498138AuthorCorrect answer

Participant

Hi,

Problem seems to be Windows related, not PP;

https://blogs.windows.com/windows-insider/2024/03/13/announcing-windows-11-insider-preview-build-26080-canary-and-dev-channels/

We’re investigating reports of mouse cursor issues after installing Build 26058+, including that the cursor is disappearing in some apps. If you’re experiencing issues, please file feedback describing exactly what you’re seeing under Input and Language > Mouse in the Feedback Hub. This build includes a number of fixes to help with recent reports.

H

Hilal5CA6

Participant

Hello Community,

The Mouse Cursor Disappears when using the timeline or switching between windows in Adobe Premiere Pro V24.2.1

Note: that I use dual monitor and this a new bug is very annoying.

Please Any advice.

For further clarification : Mouse Cursor Disappears

Mouse_Cursor_Disappears.zip

Stan Jones

Community Expert

See this:

https://community.adobe.com/t5/premiere-pro-bugs/invisible-tool-cursor/idc-p/14499167#M23571

It points to this Windows update:

https://blogs.windows.com/windows-insider/2024/03/13/announcing-windows-11-insider-preview-build-260...

Under known issues it includes:

"We’re investigating reports of mouse cursor issues after installing Build 26058+, including that the cursor is disappearing in some apps. If you’re experiencing issues, please file feedback describing exactly what you’re seeing under Input and Language > Mouse in the Feedback Hub. This build includes a number of fixes to help with recent reports."

Stan

ewoutd22498138Author

Participant

Have done that as well... it even already happens in the pop up menu for opening recently opened projects (cursor does not turn into the hand with index finger)