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Logitech MX3 + Timeline Control

Community Beginner ,
Jul 17, 2024 Jul 17, 2024

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I use a logitech MX master 3, like I'm sure a lot of people do here - I set the side buttons to zoom in/out of my timeline and the side scroll to scrub the timeline through the app specfic control on logi options. These used to work flawlessly in previous versions of premiere but seems to be laggy in this current version. Will sometimes freeze up, or be delayed.

 

 Screenshot 2024-07-17 at 10.41.54 PM.png

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Editing and playback

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correct answers 2 Pinned Replies

Adobe Employee , Jul 18, 2024 Jul 18, 2024

Hi digitalchaos,

Thanks for writing in. I see that others have periodic issues with this mouse. Can you see if this post might hold a solution? https://adobe.ly/4bR8Ess

 

Let me know.

 

Thanks,
Kevin

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Adobe Employee , Jul 19, 2024 Jul 19, 2024

Hi,

Sorry that the discussion did not help you. Have you contacted support at Logitech? Let the community know what they have to say. I hope together we can help you fix this issue.

 

Thanks,
Kevin

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Adobe Employee ,
Jul 18, 2024 Jul 18, 2024

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Hi digitalchaos,

Thanks for writing in. I see that others have periodic issues with this mouse. Can you see if this post might hold a solution? https://adobe.ly/4bR8Ess

 

Let me know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Adobe Employee ,
Jul 18, 2024 Jul 18, 2024

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The status of this bug report has been updated.

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Jul 18, 2024 Jul 18, 2024

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That post seems to be geared towards the shortcuts not working at all. The shortcuts do indeed trigger the proper functions of zooming the timeline in or out (I'm running PP2024 and MacOS). However, sometimes premire will seem to freeze up and there will be a 5-8 second delay, which I have not experienced previously working in PP 2023 while using the mouse shortcuts.

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Adobe Employee ,
Jul 19, 2024 Jul 19, 2024

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Hi,

Sorry that the discussion did not help you. Have you contacted support at Logitech? Let the community know what they have to say. I hope together we can help you fix this issue.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Contributor ,
Nov 04, 2024 Nov 04, 2024

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Hi Kevin,

On a similar vein, with the new update to 2025 the Options+ software doesnt offer any Adobe-centric options. My thumbscroller used to be timeline movement for example but now the software just offers generic Windows things like Cut, Paste etc. Similarly on PhotoShop the scroller wash brush size, not anymore.

Any ideas? Thank you

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