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29

Major lag on timeline with Premiere Pro v 23.1 - macOS

Explorer ,
Jan 09, 2023 Jan 09, 2023

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Since updating to Premiere v 23.1, I'm experiencing serious delays when performing standard actions on the timeline (scrubbing, trimming, playback, etc). Restarting the application seems to provide temporary relief, but performance quickly gets sluggish the longer I edit.

 

The lag occurs regardless of:

  • whether the playback resolution is 1/4 or high
  • whether High Quality Playback is checked
  • whether I've rendered clips on the timeline
  • the type of media (compressed video, proxies, just audio)

 

I've also tried:

  • updating macOS
  • setting my audio input to none
  • clearing the media cache
  • resetting the workspace

 

I use Productions and am working on the same projects (now upgraded to the new version) that had no performance problems before the last update. If anyone can help me troubleshoot or provide insight, I'd really appreciate it. Thanks, y'all.

 

System specs

  • macOS Monterey
  • Version 12.6.2
  • Mac Pro (Late 2013)
  • Processor 3.7 GHz Quad-Core Intel Xeon E5
  • Memory 64 GB 1866 MHz DDR3
  • Startup Disk Macintosh HD
  • Graphics AMD FirePro D300 2 GB
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correct answers 2 Correct answers

Adobe Employee , Feb 16, 2023 Feb 16, 2023

Hello everyone.  I'm pleased to announce that Premiere Pro version 23.2 has just been released with a fix for this issue and some other nice features.  Please update to get the fix.  Thank you to everyone who contributed detailed information.  It was very helpful in tracking down this issue.

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Adobe Employee , Feb 02, 2023 Feb 02, 2023

Hi everyone, I'm the product manager on Premiere Pro and I want to let everyone know that we are working hard to fix this issue.  This is a bad bug for sure.  Our engineers are very confident they have tracked down the root cause and are working hard on a fix.  In the meantime, this is what we know.  We are only getting reports of it affecting MacOS, but the problem could in theory affect Windows too.  Closing and reopening the sequence is the best workaround that we know of right now, but it's

...

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correct answers 1 Pinned Reply

Adobe Employee , Mar 11, 2024 Mar 11, 2024

Hi @Mary Betsy and Community Members,

A product manager has announced that this bug has been fixed.

 

Thank you for hanging in there while the team fixed this bug.

 

Much Appreciated!
Kevin

Status Fixed

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replies 149 Replies 149
149 Comments
Adobe Employee ,
Feb 16, 2023 Feb 16, 2023

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Hello everyone.  I'm pleased to announce that Premiere Pro version 23.2 has just been released with a fix for this issue and some other nice features.  Please update to get the fix.  Thank you to everyone who contributed detailed information.  It was very helpful in tracking down this issue.

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Explorer ,
Feb 16, 2023 Feb 16, 2023

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Francis - thanks for taking a personal interest in this issue - it is great to see Adobe staff directly involved here. Please pass my thanks on to the whole team.

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Explorer ,
Feb 16, 2023 Feb 16, 2023

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Thank you Francis!!

---
Cinematic Video Production, 17+ Years of Excellence.

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New Here ,
Feb 16, 2023 Feb 16, 2023

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Thank you!

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Community Expert ,
Feb 16, 2023 Feb 16, 2023

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Francis, can you tell us what caused the issue?   Not sure any of us will understand, but might be useful for us to hear what was the root of the issue...    And thanks for your help and for your presence here...

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Explorer ,
Feb 16, 2023 Feb 16, 2023

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Outstanding! Thanks to you and your team for your diligence on this.

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Participant ,
Feb 17, 2023 Feb 17, 2023

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@Francis-CrossmanAwesome! Seems to be working on Windows also. No more lagging. Very happy about this. Also happy with the Dutch auto-captions!

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Explorer ,
Feb 17, 2023 Feb 17, 2023

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Thank you @Francis-Crossman

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Adobe Employee ,
Feb 17, 2023 Feb 17, 2023

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@Michael Grenadier It was way down deep in the guts of the sequence code.  I don't understand it either, to be honest.  The sequence is the most complex part of the whole app.  Luckily we have a lot of very smart engineers on the team.     

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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I'm having the exact issues ever since upgrading to Ventura and 23.2.  Getting so frustrated.  Shouldn't be happening.  

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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I'm still having these exact same issues as Mary described despite the new 23.2 update. 

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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when you're adding to this thread for the first time, when you're reporting that you're still having the issue, please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card, and your source properties and sequence settings and the type of media storage and how it's connected to your computer...

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Guide ,
Feb 27, 2023 Feb 27, 2023

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:high_voltage:This is the primary task for today. Bring back Premiere's speed, smoothness, and stability. We look forward to releasing an update with these fixes as soon as possible.

May the power be with us 👈

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Participant ,
Mar 01, 2023 Mar 01, 2023

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I'm still having stability issues with a T7 SSD samsung HDD, h264 mp4 footage from OBS 1920 x 1080p 60fps Two video tracks instead of one all the time on. Premiere version latest beta and 23.2.

 

Specs: 32 GB ram ddr5, intel i912900k, nvidia RTX 3080

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Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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23.2 didn't change the problem for me. I have to quit and reopen every 10 minutes to avoid the progressive timeline lagging. This is the last time (of many) I break from work to surf the web to solve Premiere issues. Resolve, here I come. Premiere needs an entire overhaul.. it's essentially a legacy product with new features stacked on top. What a mess!

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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@csselement 

 

If updating to 23.2 did not resolve the issue, then you are not experiencing the macOS side issue of the Sequence not releasing RAM as expected.

 

What mezzanine format are you using for editing and is your storage media fast enough to sustain the data transfer rate?

 

 

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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@Gabby16bit 

 

Have you tried higher quality settings on the OBS side?  Or Lossless?

 

Users who transcode to a mezzanine format on the Premiere Pro side or optimized format on the Resolve side report better performance with OBS recordings.

 

Removing the temporal compression makes a huge difference.

 

 

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New Here ,
Mar 28, 2023 Mar 28, 2023

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Still having the issue, this is getting really frustrated now. can't work for more than 5 mins it start to get laggy. Specially on multicam edit, can event go 2 mins, it starts lagging

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Adobe Employee ,
Mar 28, 2023 Mar 28, 2023

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Hi dilanj, are you operating with macOS or Windows? If on Windows, this is a different bug. In either case, kindly try out Premiere Pro Beta to see if you are clear of the error.

 

Thanks,
Kevin

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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what mac model are you using? I've got a macstudio running ventura Apple
M1 Max and 32gigs of ram without these issues... although I'm not using
dip to white. If it was working fine in the previous version, revert to
that version.

There are some simple troubleshooting steps I'd recommend.
Uninstall Premiere using this tool
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
and then reinstall

reset your preferences and empty you cache

Updates often make greater demands on system resources... At the moment,
I'm working with a 3 camera shoot with 1080 24p avchd sources without any
issues. What are your source properties and sequence settings

Are you running any other programs at the same time as Premiere? If so, as
a troubleshooting step try closing everything except Premiere.

Might be useful to create a new user with administrative privileges in
system preferences: users and groups and make sure there are no log in
items enabled and see if that helps.

That's all I can think of at the moment.

If you have any questions about how to do these things, post bac,

Please try these things in a systematic fashion and post back with your
results.

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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my previous reply was to a post byHootieGPop which seems to have disappeared.    Not sure why...  

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Community Expert ,
Mar 29, 2023 Mar 29, 2023

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@Michael Grenadier please look for a PM from me.

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Community Beginner ,
Apr 08, 2023 Apr 08, 2023

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Hello, 
PR is destroying my work flow. I just went back to 23.0 because I know 23.1 was garbage, and I installed 23.2 which is more garbage. Back to 23.0 is PR over this the worst work flow ever. I have been using PRsince 2005. WTF. 

My setup: 2.4 GHZ 8 core intel core i9
AMD Radeon Pro 5600M 8GB
64 GB
Ventura 13.2.1

I have been editing for 20 years and never have had this much frusturation. Work is work, but with fighting software is brutal. 

Best, Robert.

 

 

 

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Explorer ,
Apr 09, 2023 Apr 09, 2023

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I am starting to wonder if the original problem of this thread still exists. Granted, I've never used so many MOGRTs before, and maybe that's my root cause. But I've never had to sit around and wait for Adobe to render and catch up to my movements the way I have in the last 3-4 months - since the OP shared her feedback.

Admittedly, I may also not be set up for optimal performance. So, if anyone can point to specific threads or links for optimizing my performance with Adobe PP on a Macbook Pro 2019, I'm all ears.

 

System specs:

macOS Ventura (13.2)

Adobe Premiere Pro 23.2.0 (Build 69)

Macbook Pro 16-inch, 2019

2.4 GHz 8-Core Intel Core i9

64GB 2667 MHz DDR4

AMD Radeon Pro 5600M 8GB

Intel UHD Graphics 630 1536MB

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New Here ,
Apr 13, 2023 Apr 13, 2023

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big problem with adobe premiere 2023 not working correctly, better if we will go back to 2015

i have a MacBook pro i9 ventura with adobe premiere 2023 HD video editing not working, with SDD HRD DISK

ADOBE,ADOBE,ADOBEADOBE Why this problemssssssssssssssssssss

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