My mouse disappears in Premiere CC

[Levi]

My mouse cursor keeps dissappearing as I work in premiere cc. It isnt the mouse as I tried several. I have to restart the project every few minutes. It seems to get worse with time. I am doing closed captioning so maybe that is part of it.

Anyone else have this issue?

[John T Smith]

More information needed for someone to help... please click below and provide the requested information

-PPro Information FAQ http://forums.adobe.com/message/4200840

[bejord]

Same here when I attempted to do Closed Captioning!

[Homo Shapiens Ltd]

smae for me when updating CC

[Astonishing_customerB82B]

Same here. It's the first time it happens. I haven't installed anything special lately. You're working on your project and all of a sudden the pointer disappears. All mouses dead.

MacPro 2010, 16 gigs ram, 2 Xeon proc. 2.4, 2 radeon 5770.

[Kevin-Monahan]

Hi Tico,

Were you working on Closed Captions?

Thanks,

Kevin

[Astonishing_customerB82B]

Kevin, no. I was renaming some markers. It has happened only once. The funny thing is that if you alt-tab to another app, your  mouses come back to life...until you switch back to Premiere, that is...

[Kevin-Monahan]

Hi Tico,

Were you renaming markers in the Markers panel? It would be good to track this problem down. Thanks for the workaround, by the way.

Kevin

[Astonishing_customerB82B]

Kevin, right. In the Markers panel. BTW, when I wrote "until you switch back to Premiere" I meant that my mouses come back to live alt-tabbing to another app BUT they die again when I switch back to Premiere.

[deyeaus]

I'm having the same issue. It started when I was editing marker out points. I had been renaming the markers, then copying the in point from one to the out point of another. Restarting Premiere fixes it, until you go to edit markers again. Anywhere outside the premiere window works fine. Leaving the markers box has no effect, neither does selecting another clip for the source monitor.

I'm using CC 2014. System specs are:

Windows 7 Ultimate SP1 64 bit

i7-4790

12 GB RAM

AMD Radeon HD 5800 series

Wacom Intuos Pro tablet

I'm also using three monitors, Dell U2713H (primary - using display port), Dell 2209WA (secondary - DVI), Samsung LED TV (Tertiary - HDMI). I use premiere on the primary monitor, though I also tested it on the secondary and it did the same thine.

[brentw2022351]

I Upgraded my Premiere CC and I Am still losing my Cursor..

Happens when I try and work with Marker Panel..

[Kevin-Monahan]

Which version precisely are you using, Brent?

Thanks,
Kevin

[brentw2022351]

2015.2.. I just upgraded today..

[brentw2022351]

9.2.0(41) sorry.

[brentw2022351]

9.2.0(41) sorry.

[rnperry]

Dang. I assume you reported it to adobe? I guess I must have been done placing markers before I upgraded, so I never tested whether it was working.

[brentw2022351]

I just told Kevin Monaha.. Is that adobe? First time I use this forum..

[Kevin-Monahan]

Hi Brent,

I just  told Kevin Monaha.. Is that adobe? First time I use this forum..

Sounds like you may have hit a bug. Can you report it here?

Thanks,

Kevin

[beergut]

Still an issue today in Windows 10, CC 9.2.0 (41). For me it's a bug in the view switching, not closed captioning or working with markers. Just simply changing the view from my custom workspace to audio and then the mouse cursor vanishes. Only way to fix it is to exit and restart PrPro.

Considering this bug was first reported in 2014, is there any hope for a fix?

Funny that among the new features announced for PrPro 2016​, the words "bug fixes", "optimization", "stability and performance improvements" were nowhere to be seen.

[westonwoodbury]

We're experiencing same issues were, Win10, on 2 different machines, while doing closed captioning work.

It seems like it has to do with when the captions/marker panels prompts an error/dialogue box, or, or perhaps in combination, with scrubbing the timecodes to move the marker lengths (which often happens on accident).

Same symptoms, the mouse is functioning but transparent, and appears if tabbed into other apps. You have to restart Premiere for it to come back.

The mouse goes away when you click and hold to scrub timecode in the captions/marker window, so I bet the bug is that the state of the mouse hide is being locked on by accident.

[andymees@aje]

Yes. Same problem here. Have had this issue in one area or other in every release of Premiere Pro since I jumped in mid last year. Currently most common trigger for me us switching between window layout views. Very annoying.

Latest version of PPro & Windows 10.

[andymees@aje]

And the problem still exists in Premiere Pro CC 2017 (v11.0.0 build 154).

[goffemannen]

Yepp. I just had this issue for the first time. Doin captions and it just disappeared.

Premiere Pro CC 2017

[davelabarge]

Same issue here.  My mouse randomly disappears.  Even after watching my render in Windows Media, when I come back to premiere, no mouse.  Have to shut down Premiere, not good, its especially fun when I have a client sitting behind me!

[josemariaabreusantos]

Hi, I'm editing open captions right now and this keeps happening. I'm on a 2013 Rmbp, with the latest PP release....

I thought that this would have been fixed by now