P: Premiere Pro Freeze During Export Using Hardware Encoding (NVIDIA RTX 5070)

[AL-Shami]

Hi Adobe Community,

I'm experiencing consistent freezes when exporting projects using CUDA acceleration with my new NVIDIA GeForce RTX 5070. This occurs in both Adobe Premiere Pro and Media Encoder.

Bug Report Details:

• Product(s) Affected:

  • Adobe Premiere Pro (25.2)

• Operating System: Windows 11 Pro

• GPU: ASUS Prime GeForce RTX™ 5070 OC Edition 12GB GDDR7

• GPU Driver: NVIDIA Studio Driver (Latest version available at the time of this report)
  

Issue Description:
Since upgrading to the ASUS RTX 5070, Adobe Premiere Pro freeze during export when CUDA acceleration is enabled. The application becomes completely unresponsive at a random percentage of export progress. No error message is displayed, and no crash logs seem to be generated. The application process cannot be terminated via Task Manager, forcing a full PC restart.

Project & Export Settings (Typical Scenario):

• Source Footage: H.265

• Sequence Resolution: 1080p

• Sequence Duration: Approximately 40 minutes

• Effects Used: Minimal (no heavy effects or LUTs)

• Preview Rendering: Not used

• Export Format: H.264

• Renderer: Mercury Playback Engine GPU Acceleration (CUDA)

• Encoding: Hardware Encoding

Steps to Reproduce:

1. Open a project in Premiere Pro (e.g., a 40-minute timeline with H.265 footage, simple edits, no heavy effects).
2. Go to File > Export > Media.
3. Set Export Format to H.264.
4. Ensure "Performance" is set to "Hardware Encoding."
5. Under Video > Encoding Settings (or similar, depending on version), ensure the Renderer is set to "Mercury Playback Engine GPU Acceleration (CUDA)."
6. Start the export (either directly from Premiere Pro or by queuing to Media Encoder).

Expected Result:
The export completes successfully（New RTX 5000 series now support 4:2:2 10bit H.265 natively）

Actual Result:
The application (Premiere Pro) freezes at a random point during the export. It becomes unresponsive, and the system requires a hard restart as the application cannot be closed via Task Manager.

Additional Notes:

• The problem is reproducible in both Premiere Pro direct export and Adobe Media Encoder.

• Switching to "Software Eng" rendering allows exports to complete, but this is not ideal.

I would appreciate any insights, troubleshooting steps, or guidance on whether this is a known compatibility issue. Please let me know if further information is required.

Thank you!

[Dmitriy36779285gov2]

Hey, Cunningcory
You're absolutely right. I have to restart Windows every time if I was working and want to play. Constantly turning GPU scheduling on and off is not an ideal solution. But if you need to finish a project and exports are frozen, then turning off the GPU is a small price to pay. I hope the developers will see this message and find a solution together with nvidia and Microsoft.

[Kostiantyn25]

@Dmitriy36779285gov2 thanks a lot for that solution (to disable GPU scheduling) worked for me on 5080 laptop too. As far I not play games, for me is final solution.

P.S. New version of Premiere+Media encoder NOT fix this issue, same as new Nvidia driver.

[SoonerCreative]

Just updating this to say that my issues have been solved and my card/Adobe is working perfectly again (maybe slightly better). 

The fix? I have no damn clue. I went through rounds of updating drivers, rolling back drivers, trying different versions of Premiere Pro, updating Premiere Pro, etc.. I was on the phone with Adobe and NVidia support with nothing working. 

I randomly decided to play the Battlefield 6 beta which forced me to install the latest drivers, played for about an hour, then decided to test an export again and POOF, it worked. 

Maybe go try the BF 6 beta this weekend? I'm about all out of logical solutions lol

[pixor_9642]

I decided to disable hardware GPU scheduling in windows, and install the newest driver from NVIDIA. Since I don't play games, I prefer to have the latest driver on Nicdia for my AI stuff in ComfyUI etc. Everything works fine. Premiere exports super fast, and 10 bit 4:2:2 timeline is also fast.

[Daniel31572930sqvu]

hopefully @jamieclarke see's this about disabling GPU scheduling seems to be working and the main cause?

[MyerPj]

@pixor_9642 do you have a small sample file of 4:2:2 10bit, I could have just for my testing. You'd upload it to google drive or such and post a link here (or dm). Cheers.

[Dmitrysesthetic]

I just gave that new RTX4090 Laptop back and Got another one (Last one I tested was Titan 18HX 5090) Asus Scar 16 Rtx5090. Now I was fully prepared for the lags and brooo I can say I'm very happy now! Disabling GPU Ac + the feature near it = works! Tested it with the exact same Projects that Last MSI Titan 5090 could not finish. 4k 50 mins video - done, 1080 60 min video- done. Work good with a new driver also. But it's slower for some reason in export (maybe new driver, maybe lil different config from Scar and Titan). 

For those who're not gaming - this solution seem to work at first glance. Hope Adobe/Nvidia will fix everything soon and make the adaptation so RTX5090 will finally be faster than RTX4090 and without any issues! Thank you guys for the info 🙏

[SwanyPlaysGames]

I've had this issue for months with my 5090. But I can 100% confirm that turning off the hardware GPU scheduling in windows fixed my issue and I can how export with Hardware encoding in about 2-3 minutes for a 15 minute video. 

I do a lot of gaming, so I need to turn it on or off and restarty my PC every time I want to export a video, but that's better than a lot of the alternatives.

[crasso]

Disable hardware GPU scheduling in windows works perfect for me. This workaround is perfect for other video software as well!

[Brandon_Heredia2320]

Same problem with my rtx 5080 and intel core ultra 7 265k 64gb ram and 40gb for premiere pro i have a 8:32 minutes in 4k 60fps project and i cant render and export i never see this problem before but i have it now after 1 week ago

[R Neil Haugen]

Many of the 50 series cards seem to be causing troubles, across all the pro video apps. Resolve, Nuke, whatever. So this isn't just an "Adobe" problem.

This is a current massive discussion on all sorts of forums for all the apps. Some users have changed drivers and gotten the card working, but other's can't get that result. Some users have changed BIOS settings or Windows settings, and gotten the card to work.

And others have sent in their card on RMA, gotten a new one, that worked without needing the above. Yea, some of the cards have problems.

[승남34030565mflt]

엔비디아 581.08 드라이버로 업데이트 해도 내보내기시  하드웨어 가속 상태이면 (h264) 여전히 멈춤니다.

이제는 소프트웨어적인문제 드라이버 문제가 아닌 그냥 그래픽 카드 자체 결함이 아닐까요? 

-> 2005년 8월 23일 현재 기준 프리미어프로 하드웨어 가속으로 h264파일 내보내기 멈춤! 

[Chris123476]

그래픽카드 버전 다운 그레이드, 지피유 스케줄링 비활성화 해결됨

[Vlad Z]

UPDATE: The issue was resolved for my videos with the new 581.08 driver. Now my videos are rendered without freezes. Thank you all for help!

[Lumelike]

Hi, I’m having an issue with Adobe Premiere Pro.
When I try to render/export with my NVIDIA RTX 5070, the render freezes (sometimes at 10%, 60%, or 99%).
It happens even with a simple cut-only project (no effects).
Exporting to H.264 or QuickTime both fails.

My specs:
- GPU: RTX 5070 (latest driver)
- CPU: i710700k

- RAM: 64 GB
- OS: Windows 11

Could you please confirm if this is a known bug with RTX 5070 and Premiere Pro, and if there’s any workaround?

[R Neil Haugen]

If you looked through this, or really, any other pro video app forum, you will see a ton of posts about issues with many of the 50 series cards. 

So ... some have changed a BIOS setting, or removed over-clocking, or changed drivers from Nvidia, and the card now works as expected. Some have RMA'd their card, and the replacement works. So yes, there is an issue that Nvidia, Adobe, BlackMagic and other companies are working to sort out.

[Spankers]

Just tried exporting a 1 hour and 30 minute video for me and it froze 😞 I'm currently on driver 581.08.

[Dmitrysesthetic]

Bro just do the solutions above - works perfectly 🙏

[Radman10]

Sep 2 ... Not Fixed yet ... On RTX 5070 SFG

[Natalia_Ferrari]

Não tenho mais conseguido exportar vídeos no Premiere.  Quando exporto pelo Adobe Midia Encoder, ou direto do Premiere ele para aleatoriamente em qualquer parte do video. às vezes chega perto de concluir e trava. Já atuzlizei a Placa de vídeo (Nvidia GForce RTX 5070), já fiz downgrade no Premiere e nada adianta. Nunca tinha passado por issso. Alguérm consegue me ajudar?

Obrigado!!

[RobShultz]

Please give us system specs and your work flow. Also is there plenty of room on your destination drive and are there any administration "write" issues which may be part of the problem

[pixor_9642]

I tried the studio drrver 580 in the latest release of Premiere (September 2025), and with hardware Windows scheduling off. It was a 3 hours footage, lot's of editing. Timeline went super smooth. But Premiere was unstable. It kept giving errors during editing. I had to save the project every 1 minute just to be sure. 
Windows 11 
RTX 5070 ti

[Natalia_Ferrari]

12th Gen Intel(R) Core(TM) i7-12700K (3.60 GHz)

64,0 GB (utilizável: 63,7 GB)

Sistema operacional de 64 bits, processador baseado em x64

NVIDEA GForce RTX 5070

Tenho espaço suficiente para a exportação.

O travamento ocorre de forma aleatória, sem um ponto específico do vídeo.

[noam_weizman9905]

Hi! I’m really stuck and could use some help.
Whenever I try to export my project, the process gets stuck at a random percentage each time. Once I cancel the export, the software completely freezes and I can’t even quit it.

I’ve already tried all the common tricks (rendering previews, splitting the timeline into several parts for export, etc.), but nothing works.
This even happens with a very simple timeline that has no effects at all.

My system specs:

• 64 GB RAM

• NVIDIA GeForce RTX 5070 GPU

Any ideas on how to fix this?

[VanRau]

Hi, I've been having the same problem. I solved it by installing version 25.1. What's happening to me is that it's also using up all my virtual and physical memory, which is why it freezes. However, with previous versions, I've been able to work and export projects without any issues. I hope this helps, at least temporarily. Best regards!