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September 5, 2024

Premiere PRO Collect Files findes NOT "offline files" as offline

  • September 5, 2024
  • 1 답변
  • 358 조회

I keep trying to 'collect files' on a project, but it keeps failing me, saying these files are 'offline' even thought they are obviuosly not. They are in the project, linked, when rendering the audio is recorded into the video. No idea why it's happening. pls help.
I did try clearing the media cache. Did not help. I tried changing the names of the files, nothing changed. These files are not 'read only'

이 주제는 답변이 닫혔습니다.

1 답변

Kevin J. Monahan Jr.
Community Manager
Community Manager
September 6, 2024

Hi @sauliusd66103322,

Thanks for the report. The team will need more info. See, How do I write a bug report?

 

Interestingly, these are all audio files.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio