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Luis Azcona
Luis Azcona
Inspiring
October 20, 2023
Answered

Source Range in preset suddenly changed to custom range.

  • October 20, 2023
  • 24 replies
  • 1679 views

All my videos are suddenly exporting only the first minute as its default. I don't remember changing anything. Exporting used to be automatic, now I have to tweak to make sure "Entire Sequence" is selected.

    Correct answer Luis Azcona

    Bro thanks for you help. It's my first time to see my issue specifically get resolve and actually make it to the release notes! Great customer experience!

    24 replies

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    December 13, 2023

    Thanks for your great feedback and for helping us make our products better!

    Luis Azcona
    Luis AzconaAuthorCorrect answer
    Inspiring
    December 13, 2023

    Bro thanks for you help. It's my first time to see my issue specifically get resolve and actually make it to the release notes! Great customer experience!

    E
    Adobe Employee
    eckiAMETeam
    Adobe Employee
    November 22, 2023

    The fix will be in a future version very soon. Stay tuned!

      C
      CS-CC
      Known Participant
      June 11, 2025

      Staying Tuned.   Still having this issue.  

       

      TLDR;  Create a new sequence, cut and paste all clips into that.  ctrl+A on the timeline. then ctrl+V on the new empty timeline.  Then send to media encoder and "Entire Sequence" should now be default.


      For anyone that has a sequence in a premiere pro project that does not set source range to "Entire Sequence" and rather it chooses something else like "Work Area".  My sequence was the problem.  It was stuck to export "Work Area" every time.   I tried everything and the solution was to drag the sequence to the 'new sequence' button duplicating the sequence settings essentially nesting the old sequence in a fresh sequence.  Then I cut and paste all the footage from the problematic export sequence to the new sequence.    Now when I export the :source range" is set to "entire sequence".    This bug seems to be related to a project that uses the "work area" bar and then sets the work area to 0 and 0, then turning off the work area bar does nothing and send to media encoder simply sends the first few seconds to export as the "work area" source range.

      Luis Azcona
      Luis AzconaAuthor
      Inspiring
      November 22, 2023

      Good day. I have updated Premiere to Version 24.0.3 (Build 2), and my problem still persists. Has the fix moved to this version yet, or will it be in the future?

      E
      Adobe Employee
      eckiAMETeam
      Adobe Employee
      November 15, 2023

      It will move into the stable release in the future.

      Luis Azcona
      Luis AzconaAuthor
      Inspiring
      November 15, 2023

      Thank you Stan, will keep this in mind!

      I do am interested in seeing if the problem is fixed in Beta, but also, I'm willing to just wait it out til the bug fix makes it to the next regular Premiere. 

      Regarding that, does Adobe need my feedback in order for them to move the fix?

      Stan Jones
      Community Expert
      Stan JonesCommunity Expert
      Community Expert
      November 15, 2023

      Luis,

       

      A bit re the Beta versions....

       

      The Beta can be installed independently from your production version(s). You do so from the regular CC Desktop.

       

      Note that the current Beta (24.2.0 Build xx) is the PR project file version 42, which is the same used for the newer release version 24. The release PR 2023.x (what I think you are currently using) is project file version 41. This means that you cannot open a Beta version file in the release version.

       

      See the Beta FAQs:

      https://helpx.adobe.com/x-productkb/global/creative-cloud-beta.html

       

      I do not recommend using the Beta version for deadline-sensitive work, but many users use it successfully. The Beta version often works very well. But there are also regular bugs, some of which make the version unusable until the next build, or less commonly, more than one build. Builds appear most, but not all, days.

       

      You can only install the latest version of the Beta, and cannot roll back to a previous version. In the release versions, even though it is easier to roll back, I create a clone of my system drive so I can roll back everything.

       

      Stan

       

      Luis Azcona
      Luis AzconaAuthor
      Inspiring
      November 14, 2023

      Oh wow! thanks for that, and so did they actually find a problem that matches with mine? Ok I will! I'm Ijust a little intimidated by using Beta right now because I have done so before, and migrating my shortcuts was quite fiddly. But this fix usually makes it to the regular Premiere right?

      E
      Adobe Employee
      eckiAMETeam
      Adobe Employee
      November 14, 2023

      Premiere Pro Team just let me knoow that the issue has been fixed in PPro Beta 24.1x72. Please give it a try.

        E
        Adobe Employee
        eckiAMETeam
        Adobe Employee
        November 13, 2023

        The default behavior should be to export the whole sequence except if there is an in and out point set. If that is not the case, I would consider this a bug. Moving this item to Premiere Pro and letting our friends know.

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