Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Sonoma 14.6.1 and Premiere 24.6.1 Red playback problems.

Explorer ,
Sep 09, 2024 Sep 09, 2024

After updating to Sonoma 14.6.1 playback of red camera footage is no longer smooth.

There seems to be a frame freeze for a split second at the end of each clip right before transition to the next clip during playback on the timeline.

 

I have tried resetting all settings in Premiere and restarting the computer but the problem is if anything worse afterwards.

I have tried turning off hardware acceleration from the seetings>media>enable hardware acceleration.

 

I had no issues before updating the operating system.

 

Apple M1 MAX Macbook pro with 64GB ram.

 

It is currently impossible to edit with this issue and I have deadlines to meet.

1.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Sep 09, 2024 Sep 09, 2024

Hi @Tehben - Do you have any third party plugins installed?  Can you check and see if you experience the same issue with the beta of Premiere Pro.  You can find it in the all apps tab at the bottom of the page in the creative cloud desktop app.  Thank you.

 

Translate
Adobe Employee ,
Sep 09, 2024 Sep 09, 2024

Hi @Tehben - Do you have any third party plugins installed?  Can you check and see if you experience the same issue with the beta of Premiere Pro.  You can find it in the all apps tab at the bottom of the page in the creative cloud desktop app.  Thank you.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 09, 2024 Sep 09, 2024

UPDATE: I've never needed to in the past but I just realized I can render the timeline to get smooth playback and get around the issue for now. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 09, 2024 Sep 09, 2024

Updating the status of this bug report.

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 09, 2024 Sep 09, 2024

I tried shift launch and turning off plugins for one time and it had no affect.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

Hi @Tehben - what plugins and version are you using?  Can you try going to the "effects" panel and click the hamburger menu, there will be a manage third party effects at the bottom of the menu.  Try disabling there and let us know if that helps.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 10, 2024 Sep 10, 2024

The only plugin I have is Filmconvert Nitrate and disabling it does not fix the problem.

 

Premiere does not show up under the Beta tab in the adobe cloud app.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 10, 2024 Sep 10, 2024

Weird the Beta version was nut under the Beta tab but I found it follwing your instructions and willl give it a shot.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 10, 2024 Sep 10, 2024

@jamieclarke Beta has the same issue. Also tried disabling plugins.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

Can you check your settings > media and make sure the check box is set to "Enable hardware decoding".

Do you have any panels open, if so can you try closing them.  Can you post a screen recording so that we can see your issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 10, 2024 Sep 10, 2024

@jamieclarke Hardware is enabled. I have also tried disabling it. 

https://vimeo.com/1008201702/e7e0ffe766?share=copy

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

Can you check your Settings > Audio Hardware and make sure Default Input is set to "No Input"

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 10, 2024 Sep 10, 2024

No change with audio input set to None.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

Can you try deleting the audio and see if it still happens.

Do you have any external monitors connected?  Can you unplug them if you do.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 10, 2024 Sep 10, 2024

No change.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

Does this happen on all workspaces or just one?  Can you try going to Workspaces and select reset saved workspace

Can you try holding shift while opening premiere and check the box that says reset media cache.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 13, 2024 Sep 13, 2024

I'm having issues as well with playback since updating to Sonoma 14.6.1

I got a new (refurbished) Macbook Pro M2 16gb, I don't know what version OS it came with but I edited an entire project without issue on PP.

Prior to this I had the exact same spec Macbook pro M2 from a company and Sonoma 14.3 was on it and it was fine. I edited plenty of projects, same camera, same settings, same template starter file.

 

On this new sonoma 14.6.1 I opened up the same projects I edited right before the forced update and playback glitches often becoming unusable and I have to close the app and re-open. I'm also having playback issues in Davinci Resolve though I don't have experience with Davincie resolve on any other device or macOS.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 19, 2024 Sep 19, 2024

I'm having the same issue with files that are 1080@ 59.94, mp4. On an m1 max with 64GB of RAM. On Sonoma 14.6.1 and Premiere 24.6.1. Can't scrub through my file. Too much lag and takes too long to update the program monitor. However, v23.6.9 has no issues with this.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 16, 2024 Oct 16, 2024

Apple M1 Ultra - 128GB memory - Sonoma 14.6.1 - Any solutions yet? I've tried everything here. The diagnostics told me to upgrade to Premiere 24.6.3. No change. Is Premiere 25 worth trying, or would it better to roll back? Ventura and Premiere 23 were really stable :o.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 16, 2024 Oct 16, 2024

Forgot to say that my workaround is to create a new project and import the latest sequence from the previous project. Seems to last for a half a day or so before I have to do that again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 30, 2024 Oct 30, 2024

Hi @Tehben - Can you try installing Premiere Pro version 25 and let us know if you are still having issues?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 30, 2024 Oct 30, 2024
LATEST

25.1.0 BETA build 62 is better but still having some playback glitch between edit points.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines