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When Prerender, black vertical stripes appear.

Community Beginner ,
Jun 02, 2024 Jun 02, 2024

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When Prerender, black vertical stripes appear. This is not visible on the video render, but there is something in the composition that makes it very difficult to work. I tried reinstalling Premiere, but without success. Tell me what to do.
Plugins(installed but not currently in use):
BCC
Sapphire
Premier composer
Red Giant

Premier Pro 23.5

Bug Needs More Info
TOPICS
Export , Graphics , Performance or Stability , Projects or collaboration , User experience or interface

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correct answers 1 Correct answer

Community Expert , Jun 02, 2024 Jun 02, 2024

What if you choose a different preview codec?

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correct answers 1 Pinned Reply

Adobe Employee , Jun 03, 2024 Jun 03, 2024

Premiere Pro versions 23.1 through 24.0.3 have garbage in Source and Program Monitor previews when Nvidia Driver 555.85 is used. But not all Nvidia cards that support this driver will have this problem. I am reproducing this with an Nvidia GeForce RTX 3080 but finding this driver not to fail with a Nvidia GeForce GTX 1080 Ti for example. And also note that the following file formats preview with this issue:

  • PrRes 422, 422 Proxy/ LT/ HQ
  • QuickTime DNxHR/DNxHD
  • QuickTime P2 1080i/p 50Hz/60Hz DVCPro
...

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Community Expert ,
Jun 02, 2024 Jun 02, 2024

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If you are using a Nvidia card make sure you have the most current studio driver installed.

Post screenshot sequence settings.

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Community Beginner ,
Jun 02, 2024 Jun 02, 2024

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I have the latest version of the drivers.
Adobe_Premiere_Pro_PQL6cXATyq.png

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Community Expert ,
Jun 02, 2024 Jun 02, 2024

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Turn off comp in linear color: see if that will help

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Community Beginner ,
Jun 02, 2024 Jun 02, 2024

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Unfortunately, it didn't help. I also tried to disable the maximum render quality, but also unsuccessfully

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Community Expert ,
Jun 02, 2024 Jun 02, 2024

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What if you choose a different preview codec?

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Community Beginner ,
Jun 02, 2024 Jun 02, 2024

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yes, everything works on another codec. Thanks

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New Here ,
Jun 02, 2024 Jun 02, 2024

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Hey, i have the same problem. Do you have a solution? Now I use Premiere 23.4 

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Adobe Employee ,
Jun 03, 2024 Jun 03, 2024

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Premiere Pro versions 23.1 through 24.0.3 have garbage in Source and Program Monitor previews when Nvidia Driver 555.85 is used. But not all Nvidia cards that support this driver will have this problem. I am reproducing this with an Nvidia GeForce RTX 3080 but finding this driver not to fail with a Nvidia GeForce GTX 1080 Ti for example. And also note that the following file formats preview with this issue:

  • PrRes 422, 422 Proxy/ LT/ HQ
  • QuickTime DNxHR/DNxHD
  • QuickTime P2 1080i/p 50Hz/60Hz DVCProHD
  • QuickTime DV
  • Microsoft DV
  • Microsoft Uncompressed UYVY 422 8bit
  • DNxHR/DNxHD .MXF

 

Note: The default sequence render preview file format is ProRes 422 so you may only see this issue in the rendered previews. 

 

Solutions to this Problem:

  • Install the Nvidia driver prior to version 555.85.

OR

  • Continue to use Nvidia driver version 555.85 and update Premiere Pro to version 24.1 or newer.

 

 

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Adobe Employee ,
Jun 14, 2024 Jun 14, 2024

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Hi there, 

We're sorry to hear about this. If you are still experiencing the issue, could you please confirm your OS, GPU & the driver version that you are using? 

Thanks,
Sumeet

Status Needs More Info

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Adobe Employee ,
Jul 18, 2024 Jul 18, 2024

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LATEST

Hi everyone, NVIDIA has recently released a new Studio driver (v560.70) with improvements around preview issues. Could you please try installing it to check if it fixes the preview issue? Let us know if it helps.

 

Thanks,

Sumeet

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