.360 files from gopro max not opening in premiere pro 2022

Forum|Forum|4 years ago
January 4, 2022
1 reply
4922 views

I've not had a problem with this in previous versions of Premiere Pro but now .360 files from GoPro Max are not opening in the 22.1.2 update of Premiere Pro. Any idea why or how to fix this?

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Correct answer Kevin-Monahan

Matt,

See this FAQ: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-fix-the-file-importer-detected-an-inconsistency-in-the-file-structure-premiere-pro-error/td-p/13642219

Thanks,
Kevin

Kartika Rawat

Community Manager

Hi jonathans87069167!

Sorry about that. Are you getting any error codes or messages? Which OS do you have?

Let us know.

Thanks,

Kartika

jonathans87069167Author

Participant

Using a PC, Windows 11. I've rendered the files to .mov in the GoPro app and imported them to Premiere that way. Is this always required or will Premiere support .360 files direct from the camera?

Kevin-Monahan

Community Manager

Hey Matt,

Sorry about that. Is this 360 footage? Can you try out the latest Beta version to see if the format is working there? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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