a disk error occurred while attempting to write the following file

[olivert51871330]

I was working on my video and i put in a video file and a 10 seconds later i get an error saying  "a disk error occurred while attempting to write the following file"

and the video's audio wasn't working i close Premiere Pro and open again do the same thing and it happens again if you know how to fix this please tell me i need edit my video so i can get it up on youtube tomorrow.

[Ann Bens]

Please post a screenshot of the clip in MediaInfo in treeview.

[olivert51871330]

is mediainfo safe?

[Ann Bens]

Would I post it if it was not save????

[olivert51871330]

ok sorry

[olivert51871330]

Like this? sorry i don't know much about mediainfo

[Ann Bens]

OK but now in treeview.

Go up to View.

[olivert51871330]

alright here yeah go

[Ann Bens]

convert file to constant framerate with HandBrake and import again.

This might solve the issue.

btw is this a screenrecording?

[olivert51871330]

alrighy ill try that and kinda it was a game capture on OBS maybe the thing i was recording was more of a window then a game that might have been one of the issuses

[olivert51871330]

HandBrake Crashed the first time ill try again

[olivert51871330]

Ok i did it and i put the file into Premiere and this happened and also I'm sorry i keep asking you questions

[Ann Bens]

Can you import regular clips?

[olivert51871330]

what you mean import regular clips like put any clip in Premiere pro or a setting on handbrake? this is what i did on hand brake

[olivert51871330 · Accepted solution]

i contacted support and it turns out all i needed to do was move the first clip to the desktop... lol thanks so much for the help though! sorry for the troubles

[Ann Bens]

To the desktop????

[olivert51871330]

yeah... i just had to take the file from a folder to the desktop and it worked lol