A low-level exception occurred in: Adobe Player (Player:60) : Premier Pro FIX THIS BUG ADOBE!
- April 15, 2020
- 2 replies
- 1639 views
IF ANY ADOBE TECH PROFESSIONALS MONITOR THIS, PLEASE NOTE. BUG ALERT!!
Your Adobe Premiere Pro has a serious issue: It's recently been showing this error: "A low-level exception occurred in: Adobe Player (Player:60)" when working with titles (maybe other functions as well, but this is how I've encountered the problem). Other users are reporting this bug frequently on the forums. A work-around was helpfully posted which involves resetting the Mercury playback engine to a reduced functionality but it slows the work down to a hopeless level (Please see attached file).
I hope this post gets a response from someone who knows this software inside out (preferable one of its writers). Unfortunately when I had to phone the helpline regarding an issue with Adobe Illustrator I encountered an advisor who didn't have any idea how to resolve the problem (or even understand the function I was referencing). I fixed it myself in the end - but it took a day to find a deeply buried preference (which I should have invoiced Adobe for..!)
Thanks
Ian
