Adobe Encore and Windows 10

[arjav]

I chat with customer support and got refer to this forum to post my issue about Adobe Encore which can no longer be activated. I have Premiere Pro, After Effects, Audition, Photoshop, Illustrator, PageMaker and other Adobe products including Encore. He said that by posting here,  Adobe expert may help me getting the link to download Encore CS4 which I read was being provided to other customer.  I got a new Windows 10 system and would like continue using Encore and accept more projects so I can save in order to upgrade to latest versions. Right now I got no budget for this upgrade. Can anyone help me on this?

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[Comments is to ask about the operation of the Forum, not a specific program]

[Moved from the Comments forum to the Encore forum... Mod]

[John T Smith]

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help

I have Encore CS6 and it works with Win10 using the above ideas

[Stan Jones]

Encore CS4 was still 32 bit. See this link:

Adobe Production Premium CS6, Adobe Master Collection CS6 32-bit support

I do not know if this provided a 32 bit version of EN CS4. But your problem will be if you have a 64 bit operating system. EN CS6 was the first 64 bit version.

What are your other programs and are they working correctly? A CS4 suite of products?

Do you have a cloud subscription?

[John T Smith]

As I remember (this is going on 6 years ago so I could be remembering wrong) Adobe provided 32bit versions of "some" programs (such as Premiere Pro CS4) when CS5 was released with a 64bit version of Premiere Pro

I do not remember if a 32bit version of Encore came with CS6, but I don't think so, since the requirements clearly stated 64bit

[Stan Jones]

Yes, I was a little amazed, since I did not think there was any support for PR 32 bit beyond CS5. As I said, I don't know if Encore is even in this package. But this is clearly a CS6 package.

[John T Smith]

If the original person could even find a link to download CS4, it won't work for 2 reasons

1 - a serial number is required, and is no longer sold by Adobe (not even CS6 is sold now)

2 - CS4 is even older, so trying to install may not work at all with Windows 10

Premiere Elements is an "all in one" solution that works with Win10

[arjav]

I have Windows 10 32 bit as my old Dell Dimension 9100 that died have Windows XP which I upgraded to Windows 7 32 bit and upgraded to Windows 10 32 bit. Based from what I read from the Forum, Adobe is providing link to customer who requested for Encore so they continue using it as consideration. I chat with customer support directly but said its not their expertise on this matter and refer me to this forum. I'm quite disappointed that they cannot help. I wish they can just said no you can't have it. I just hope somebody from Adobe read my request and be considerate to help. Thanks for your comment fellow adobe users.

[Stan Jones]

What version of the programs do you own? I assume they were disks with a serial number or what?

[John T Smith]

>Windows 10 32 bit

Well, that means that the 64bit Premiere Elements is not an option

Also, other users in a public forum are not going to be able to provide you with a serial number to be able to use any CS4 program

[Not a puterguy]

1. Recently dug out some old videoes. Needed to edit. I have premiere 1.5 and encore 1.5 from the last century. Attempted install in 10. A box came up on screen.  It said,"You are kidding,right?". After a day or so of pushing buttons, it did install in the compatibility mode. Completely. All worked as advertized...almost. I completed a 57 minute project,trancoded,linked,checked,and all the rest. Ready to build. When i hit the build project button,i got "No devices found". I was hoping someone had some ideas.

[Stan Jones]

I assume the device it isn't finding is a burner. Try building to a folder or image just to see if it works.

Stan