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Adobe Encore Blu-ray error

New Here ,
Jan 11, 2018 Jan 11, 2018

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Trying to burn a project to a Blu-ray disc.   Keeps coming up "fatal error" code "6", Note:"

Any ideas?

Thank you

Sue

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Premiere Pro to Encore... Mod]

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Community Expert ,
Jan 11, 2018 Jan 11, 2018

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The important part is in the note. What does it say?

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New Here ,
Jan 11, 2018 Jan 11, 2018

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"fatal error" code "6", Note:"    

This is all that is showing on the screen

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Community Expert ,
Jan 11, 2018 Jan 11, 2018

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This is the only link I have, which may not be for your Encore problem

Code 6 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

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Community Expert ,
Jan 11, 2018 Jan 11, 2018

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Try building to an image. You'll probably get the error, but it is a helpful troubleshooting step.

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Community Expert ,
Jan 12, 2018 Jan 12, 2018

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I had a chance to look at the other code 6 errors. No example of such an error with no text on the note.

The other code 6 errors are various buffer underflows, which might be fixed by lowering datarate. Can you tell us more about the project?

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Community Expert ,
Jan 11, 2018 Jan 11, 2018

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Also, to burn a double layer DVD or a Blu Ray you MUST right click the program and select Run as Administrator from the Windows option list

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