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itscorcoran
Participant
November 29, 2019
Question

Adobe Premiere Crashes, Performance Issues and general software stability...

  • November 29, 2019
  • 3 replies
  • 379 views

I have been using Premiere pro for about 3 months now... followed load of tutorials since and prior to buidling me new PC to edit on. I have had nothjing but issues since using it. Previosuly I was on a 2016 MBP 15" editing on final cut pro x... I had no issues on that system at all. I could churn out client projects, on time and with ZERO issues slowing my workflow down.

 

I am shocked and amazed by how terrible the software Premiere Pro is... I've had non-stop crashes (You should be able to see them all as I send them in each time it prompts, Adobe). I've been working on one project for 3 months, been back and forth with adobe on the phone and by chat trying to solve various issues with the project. I've started from scratch 3 times now and everntually run into the same isues over and over, yet each time an issue arrises, I think I've found a way around it... Something else pops up or the way that worked before no longer works and I have to troubleshoot again.

 

I'm not illiterate when it comes to working with NLE software or computers in general. I'm using proxies, seperate cache/project drives and all other reccomended proformace solutions. Yet I'm still becoming frustrated in how unstable the software is.

 

I'm, not sure if it's the new ryzen processor im using or what but I have a fairly decent system.

Specs: 

 
Ryzen 3700x
Asus Tuff x570
32gb Crucial Ballistix Elite BLE2K8G4D36BEEAK 3600mhz
GeForce® RTX 2070 SUPER™ GAMING OC 8G
Sabrent 1TB Rocket NVMe
Samsung MZ-V7S500BW 970 EVO Plus 500 GB
 
I'm I expecting too much from the program or what? Is this normal for Premiere, to crash every 5 mins?
I've also reinstalled windows 2 times as well as Premiere many times... nithing has chnaged.... The clips only have Neat Video, Red Giant Colorista IV & Warp Stabilizer on them... I've done this in Final Cut with no issues, what the F*** is Going on?
 
 
Top me it looks like a program that hasn't chnaged in years in terms of the code. You need to completely re-do the program, and while your at it at least make it look like a modern program.
 
My latest Error is attached, if you can at least help with that so I don't have clients complaining to me that a basic video project is 2 months late.
 
This topic has been closed for replies.

3 replies

MyerPj
Community Expert
MyerPjCommunity Expert
Community Expert
November 29, 2019

I'm not sure on your processor, it seems Intel has some advantages... but, you'll need to look into that. You might find some write-ups here: https://www.pugetsystems.com/

 

<<The clips only have Neat Video, Red Giant Colorista IV & Warp Stabilizer on them... >>

 

I like that 'only'. That's two 3rd party effects and Warp is one of the hardest effects you can apply to a clip. So, indeed I'm not surprised by the issues. You might consider a digital intermediate like with either Warp, or combing the Red Giant and Neat. Some combination of that to a ProRes or Cineform intermediate.

 

As a side note, in the "More" option, you should have an Edit option so you can make some typo fixes, etc. Happens often to me... and I just fixed the word type -> typo on this post! 🙂

JohnnyAirstream
JohnnyAirstream
Participating Frequently
November 29, 2019

I feel your pain as you can see here: https://community.adobe.com/t5/premiere-pro/unrecoverable-hang-during-render-in-premiere-pro-2020-mojave-or-catalina/td-p/10769355

 

You might try installing Premiere Pro 2019 which you can do.

    I
    itscorcoranAuthor
    Participant
    November 29, 2019

    Beleve it or not I've used 3 previous versions with the same problems... The worst part, I can't pinpoint an exact cause becuase there's a new error, cause of crash each time.

    I
    itscorcoranAuthor
    Participant
    November 29, 2019

    Sorry for all the typos & spelling mistakes on this post but it's late and my eyes are strained from teying to finish this project for the last 3 days straight.

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