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5

Adobe Premiere Pro Is Lagging

Community Beginner ,
Sep 03, 2023 Sep 03, 2023

My Premiere Pro is lagging while editing. I can't preview the video because it's constantly jumping forward and backward, and the sound in the videos is completely garbled.

I've tried several things to fix it, but nothing is working. After Effects is working perfectly, so the issue probably isn't with the drivers.


Things I've tried:
1.Turn on GPU Acceleration

2.Lower Playback Resolution

3.Purge Media Cache Files

4.Optimize Rendering for Performance

5.Disable Mercury Transmit

6.Disable Refresh Growing Files

7.Use Proxy Files

8. Turn off Video Effects and lumetri scopes

9.Increase memory allowance

10. Render preview videos
11. Use GPU Acceleration

Videos/websites I've looked at:
https://www.premiumbeat.com/blog/premiere-pro-lagging-fixes/
https://filmora.wondershare.com/adobe-premiere/premiere-pro-playback-lag.html
https://motionarray.com/learn/premiere-pro/premiere-pro-playback-lag/
https://blog.frame.io/2022/11/14/troubleshooting-common-premiere-pro-problems/

My hardware is as follows:
BIOS Version: American Megatrends Inc. E17G1IMS.50F, 31/07/2019
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.19044 N/A Build 19044
RAM:32,0 GB
CPU: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.60 GHz

Regarding the media I'm using, this issue occurs with every type of media. I have tried using videos in 4K at 30 frames per second, captured with my Canon 5D Mark IV. Additionally, I tested with a video of very low resolution, and it still exhibited lag.

In this particular case, I am not applying any effects.


Does anyone know what might be causing this or which settings I should adjust?

Thank you.

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correct answers 1 Pinned Reply

Adobe Employee , Aug 27, 2024 Aug 27, 2024

Hello @Catarina_santos , @klee jefferso30909447p1p7, &@kav@kavehr80139299

Most performance issues are related to non-performant H.264 or HEVC media. Please test by transcoding Long GOP media to ProRes or ProRes LT and then report back.

 

Thanks,
Kevin

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New Here ,
Sep 04, 2023 Sep 04, 2023

I already had this problem, but I couldn't solve it and I had to change editing programs. Does anyone have a solution for this? But I would like to go back to the premiere.

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

The only thing I can think of, as you've tried a bunch of stuff. I could be Windows. You're still on 10, 11 has been out for awhile. It may be time for a clean install. You didn't mention your graphics card or storage devices. Are your files on an SSD?

 

As for windows. If you can afford it, I suggest buying a new SSD and installing Win11. Then you can transfer files you need from the current drive, and/or use that drive for storage. I've not had particular problems with PP, but Windows gets bogged down sooner or later.

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Community Beginner ,
Sep 04, 2023 Sep 04, 2023

I'm going to update Windows to 11, but I always had 10 and my HDD and it worked perfectly.

I'll try it anyway. Thank you!

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Community Beginner ,
Sep 04, 2023 Sep 04, 2023

img.PNG

I have this disk and it is in excellent condition as you can see in the picture.
Premiere worked correctly with 10, but it only stayed that way after formatting the computer

 

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

Is it actually an HDD, spinning disk?

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LEGEND ,
Sep 04, 2023 Sep 04, 2023

That disk is supposed to be an upgraded OEM-only variant of the contemporaneous Samsung 960 series NVMe SSDs.

 

Your CPU, on the other hand, may no longer cut it for newer versions of any video editing software as it is a rehash of the Skylake architecture that had debuted in late 2015 - only that the 9750H is code named Coffee Lake-H Refresh. And even so, it has only 6 cores and 12 threads. And the killer is that newer versions of all video editing software pile on so many additional rendering features so that they now require a more powerful CPU than older versions just to not lag.

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New Here ,
Mar 28, 2025 Mar 28, 2025

oh that's just great. sounds like another fancy money grab.

 

thank you for the info 

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Community Beginner ,
Sep 05, 2023 Sep 05, 2023

the after effects also with the latest software version, are working correctly, is this normal?

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Community Beginner ,
Sep 12, 2023 Sep 12, 2023

Thank you, with the 2020 version of Premiere Pro it works!

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New Here ,
Mar 05, 2024 Mar 05, 2024

i have the same problem...exactly the same..

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New Here ,
Mar 28, 2025 Mar 28, 2025

oh nice i see your problems also started when you installed the new version

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Community Beginner ,
Mar 05, 2024 Mar 05, 2024

Hi! With the 2020 version of premiere pro it's ok. Try to install that version 

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New Here ,
Mar 28, 2025 Mar 28, 2025

yeah weirdly enough my problems started with the new version. 

 

good job adobe, once again. not enought to scam people out of their money, eh? 

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New Here ,
Apr 16, 2024 Apr 16, 2024

how did you install the 2020 premiere pro, it's no longer availeable

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Adobe Employee ,
Aug 27, 2024 Aug 27, 2024

Hello @Catarina_santos , @klee jefferso30909447p1p7, &@kav@kavehr80139299

Most performance issues are related to non-performant H.264 or HEVC media. Please test by transcoding Long GOP media to ProRes or ProRes LT and then report back.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Nov 29, 2024 Nov 29, 2024

Been going mad with this. Just tried truning off ruler and guides. This worked for me. 

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New Here ,
Apr 25, 2025 Apr 25, 2025

In Adobe Premiere Pro 2025, paused Resolution is set default as "Full". Change this to "1/4". This made a huge difference for me! [ Right click in the program window, and you get the option Paused Resolution, among others ]

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Community Expert ,
Apr 25, 2025 Apr 25, 2025

Good to know @hallgeir_0095 , I've never seen that improve anything on PP. In AE most defintely. I always use Full on both options on the wrench menu and High Quality Playback.

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New Here ,
Sep 01, 2025 Sep 01, 2025
LATEST

Found a quick video on YT and this actually fixed the issue. Many responses listed suggestions without any instructions, so that was counterproductive. Anywho, for those struggling with the issue.. rendering the video in and out was the fix!  Here's the 30 second how to: https://youtu.be/DmvZoXEY67E

šŸŽ„ Purchase Premiere Pro - https://prf.hn/l/xEexyM5/ šŸŽ¬ Unlimited Editing Assets - https://1.envato.market/APyjoR šŸš€Recommended PluginsšŸš€ šŸ”„AEJuice - https://aejuice.com/?ref=adobemadesimple ***By using my affiliate links, I earn a small commission on any purchases you make, at no additional cost...
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