I've been using Adobe Premiere on a project I've been working on since June 2024 with noo problems until now in August. Just this week all of sudden the program had started to lag and now crashes everytime I try to edit (can only about 5 mins before it crashes). I don't even get a warning, the program doesn't take the command of me even simply dragging clips around. It freezes and crashes the whole mac without warning and I have to start the mac back up. I tried updating my mac to Sonoma 14.6.1 and Premiere Pro to the latest 24.6 versions and that has not helped solve the problem. The only plugin I had was NeatVideo which I uninstalled to try and alleviate the problem, but didn't help. I tried copying over project to new project after update. no luck. Running out of ideas. This just started happening all of a sudden this month and I have never experienced this in the 10 years working with the program... Any thoughts on what's going on?
MacBook Pro 2019
Processor 2.3Ghz 8-core intel core i9
Graphics AMD Radeon Pro 5500 M 4 GB
Memory 16 GB (but everything I do is on an external sandisk 2TB which is only 3/4 full).
Activity Monitor shows CPU usage system only 1.8% and user 4%
Remediation steps already taken:
Purging Media Cache (partial)
Purging Media Cache (full, with restart)
Performing full system restart & power cycle
Saving the project as a duplicate
Creating new project and importing from old project.
Keeping all other applications closed
Keeping excess system processes to a minimum
Ensuring the system is on the latest, stable release of the OS
Was there anything updated on your system that might have triggered this instability? Do you have auto-updates for Premiere turned on? It might be best to roll back to the last version that was stable.
Also, if you go to Settings > Playback, do you have anything ticked under Transmit Device Playback?
If you do, try unticking everything and see if that makes your system more stable.
I'm having the same problem on a PC. I can import clips, but when I try to trim them, BOOM it crashes. I've tried everything that you did; sometimes clearing the cache and re-importing the files works, sometimes it doesn't.
So since having this problem a month, adobe came out with an updated version. I downloaded that and it worked for about an hour before it crashed. Definitely better than the 5 mins that I was getting. Can anyone else see if their updated version improves? I think it has helped but not completely.
I've been experiencing the same issue. I'm only editing a short-form social piece that's less than a minute. I'm close to the final edits, and now it crashes 30 seconds after any action it takes on the timeline. I have the most up-to-date version. It was working okay until today. I just edited a piece the other day, and this wasn't happening.
Premiere has basically become unusable in this latest update. Crashing constantly on PC and I've done all the normal trouble shooting/cache clearing. Going to have to make a change here soon to get work done if this continues.
Re-installed all apps - now running Premiere 24.6.1
Experienced the same crashing - but see below...
NOTE: And this may be important - maybe not.
I use a 4TB external Samsung 4TB 990 PRO PCIe 4.0 as external editing drive. Throughput is quite fast. However, for my most recent project I was editing with all media and project on the SYSTEM drive. Yesterday I switched back to my external drive and experienced no crashing. This morning fired up the other job on system drive - boink. Premiere just randomly goes away. No error - just gone like it was never there.
Update: It seems that the US$6,000+ Mac Studio with 128gb unified memory is broken and has to go back to Apple. PPM001 memory error discovered after running boot-mode diagnostics. So, there's that.
I can report that Premiere is running okay with a crash a week on our other Apple Mac Studio.
13
Replies
AdChoices