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Adobe Premiere Pro Version 24.4 crashes when I try exporting

Community Beginner ,
May 21, 2024 May 21, 2024

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I recently updated to the Adobe Premiere Pro Version 24.4, whenever I attempt to export it encodes and suddenly crashes. 

Troubleshooting steps done: 
- Restart Premiere Pro

- Clear cache media

- Restart computer
- Uninstall and reinstall Premiere Pro 

Is anyone experiencing the same issue that can help me solve this? If not, where can I report this?

TOPICS
Crash , Error or problem , Export , Freeze or hang , Performance

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correct answers 1 Correct answer

Community Expert , May 21, 2024 May 21, 2024

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Community Expert ,
May 21, 2024 May 21, 2024

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I recently updated to the Adobe Premiere Pro Version 24.4, whenever I attempt to export it encodes and suddenly crashes. 

By @Anne366153775mf8

 

  1. What happens if you export to Apple ProRes LT?
  2. Version 24.4 had some issues and were removed by Adobe. Does it work when you downgrade to version 24.3?

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Community Beginner ,
May 21, 2024 May 21, 2024

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Hey thanks for replying! Apparently going back to 24.3 just might be the trick for this issue. appreciate the help!

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Community Beginner ,
May 23, 2024 May 23, 2024

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I tried downgrading from Adobe Premiere Pro Version 24.4 to 24.3, but it's still crashing when exporting 😞 

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Community Expert ,
May 23, 2024 May 23, 2024

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I tried downgrading from Adobe Premiere Pro Version 24.4 to 24.3, but it's still crashing when exporting 😞 


By @Anne366153775mf8

 

How did it go when you exported to Apple ProRes LT?

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Community Expert ,
May 21, 2024 May 21, 2024

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Community Beginner ,
May 21, 2024 May 21, 2024

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Hey, thanks for helping. I appreciate it so much. 🙂 

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Community Beginner ,
May 23, 2024 May 23, 2024

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I tried downgrading from Adobe Premiere Pro Version 24.4 to 24.3, but it's still crashing when exporting 😞 It only worked once then after it crashed still. 

 

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Community Beginner ,
May 23, 2024 May 23, 2024

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I tried downgrading from Adobe Premiere Pro Version 24.4 to 24.3 but it's still crashing when exporting 😞 

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