Adobe products problem with nVidia driver

[igork32270801]

Hello! We have problems with Adobe programs like Premier Pro, Photoshop, Illustrator, After Effects. We write in Nvidia supp, they told us to contact u to recommend what version of NVidia drivers we need to use. Now we have NVidia drivers 411.63. OS Windows 10 Pro 10.0.17134.285. Adobe Premier Pro CC 12.1.2 (Build 69).

Video - Nvidia quatro p4000

[Ann Bens]

What problems?

Might want to do a clean install of the Nvidia driver (411.63 is the latest)

Sometimes the latest driver is not always the best: roll one back.

[igork32270801]

Tried versions: 390.77, 391.89 Now use 411.63. Same problem

[Ann Bens]

If you dont tell what the exact problem is nobody is able to help you.

What are your complete computer specs?

[igork32270801]

Sorry, that's may help:

CPU - HexaCore Intel Core i7-8700K, 4300 MHz (43 x 100)

Mother - Asus Prime Z370-P (4 PCI-E x1, 2 PCI-E x16, 2 M.2, 4 DDR4 DIMM, Audio, Video, Gigabit LAN)

Chipset - Intel Union Point Z370, Intel Coffee Lake-S

RAM - 32709 Мб (DDR4 SDRAM) - DIMM4: Crucial BLS16G4D26BFSC.16FD

Video -  nVIDIA Quadro P4000

BIOS - 0612

[cvid01 · Accepted solution]

Not sure if this will help. See:

: Unable to recover from a kernel exception. The application must close

[igork32270801]

Thanks, i will try "Display Driver Uninstaller", but don't think that's help. I use similar program "Auslogick boostspeed" for clean uninstall

including registry keys, folders and files, driver store. I'll try 378.66 version. Will type later if it help

[igork32270801]

Hello, so after testing during some time, we install   378.66 version of drivers for laptop as used OS is Windows 10, set nvidia perfomance quatro p4000 as default, and error appears only 1-2 times in a week, that's acceptable for me, thanks for help

[Ann Bens]

Might want to update your driver.