AE 2021 Error

Forum|Forum|4 years ago
December 30, 2021
2 replies
270 views

I can't load some graphics (MOGRT) while doing a project in Premiere Pro. I get an error that states I need to have AE 2021 installed. I have 2022 installed. I can't find anywhere on the Adobe apps to install the 2021 version. Where do I find this? I have the all apps subscription with Adobe. Thank you!

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Christian.Z

Community Expert

Go to Creative cloud, find After Effects, click on the three dots, then click on "Other Versions"

H

Heather22449291km3wAuthor

Participant

When I do that, it replaces my 2022 AE I have installed. When I want to work in AE, I have to reinstall 2022. Is there a way to keep previous copies?

Peru Bob

Community Expert

How to retain previous versions of your app

When you install a new version of a Creative Cloud app, its previous version is removed by default. However, you can set a preference to retain the previous version.

Enterprise users: If your organization has disabled auto-updates, the auto-update option is not available in the Creative Cloud desktop app.

Select the Account icon in the upper right of the Creative Cloud desktop app, and then select Preferences.

Select the Apps tab in the sidebar and enable the Auto-update option.

On the desired app, select Advanced Options.

Deselect Remove previous versions, and then select Done.

from here:

https://helpx.adobe.com/download-install/using/install-previous-version.html

Peru Bob

Community Expert

Is it available from your CC app?

How to retain previous versions of your app

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