After update to 2015.3 - No GoPro audio

[lenag61493816]

Hi,

My computer recently updated PP CC to 2015.3 and after that there are no audio when importing GoPro files.

What is wrong?

[jacograaff]

First time using 2015.3 - converted a standalone mov file to mp4 - I see the aac sound file in the cache being created - when finished I hear no sound.

Export only sound to aac

The sound file has the expected size - but no sound

2015.3 is fast because of gpu

Lucky still had older version of mediacoder installed - worked but a lot slower

I am so sick of Adobe's continuous issues.

This will take me hours to try and resolve...

[B3Media]

For any Mac users out there, we had a similar issue and tried many of the tips on here with no luck.

Eventually realised it was confused hardware and fixed with the following steps:

1. Click Premier CC Pro in the task bar and enter Preferences
2. Under Preferences find audio hardware
3. Double check audio output is on your preferred setting

With the update it assumed we'd be using the HDMI output but the monitor has no internal speakers so it had to be reset to default output.

Such an annoyingly simple fix that took too long to figure out! Hope it works for others too.

[renatar36745744]

This worked great for me! Thanks.  Was really getting frustrating.