All mogrt crashing premiere

Report · Jan 24, 2023

Hello:

Any mogrt in the essentials graphics panel is crashing Premiere. Even VERY basic ones I have made in AE. No matter where the mogrt comes form, the ones that come with Premiere or ones I have bought from third party or, again, ones I have made with only the basics in After Effects, will freeze and crash Premiere Pro. Yes, I am importing the mogrt via the essential graphics window. What I have tried:

Uninstalled Adobe everything various times
Cleared every cash imaginable
Uninstalled plugins I have purchased.

My system specs:

THIS IS A HUGE PROBLEM, as like most of us, I am on a deadline and need these to work. Any help would be great.

Thanks,

Kevin

Report · Jan 24, 2023

Wow! That's ... awful. And as puzzling ...

Have you tried uninstalling with the Adobe CC Cleaner tool? That gets out a lot of stuff in the Registry and other places a typical uninstall doesn't.

And ... @jstrawn and @DaciaSaenz ... any help maybe? Ideas?

Neil

Report · Feb 03, 2023

Can you use the private message feature to send me one of those very simple Ae mogrts that are crashing for you? You might have to zip it up in order to attach it.

Report · Feb 03, 2023

Thanks, James!

Report · Feb 06, 2023

Since you already tried the usualy things like clearing cache and using the cleaner tool, I have just a couple of toher ideas to try:
(1) Can you apply a Pr mogrt, instead of an Ae mogrt to see if the same things happens. There are many Pr mogrts installed with Pr by default and they have neames like what you see in the screenshot.

(2) In PrPro, go to File > Project Settings > Scratch Disks... and change the "Motion Graphics Template Media" folder so someplace else, like in a custom-named folder on your desktop?

Report · Feb 10, 2023

Same thing is still happening with the premiere mogert.

Tried something new and this might help, I opened up a brand new project and put a bunch of video on the timeline and imported all kinds of mogrts and they work Premier did not freeze. Went back to the project I was working on and tried to import all kinds of mogrts and premiere crashed. Cash has been cleared.

Thoughts?

Report · Feb 10, 2023

Something in that project file might be corrupted.

Try creating a new project, then from the Media Browser panel in that project, select the old project file and import the sequences from it. Probably one sequence at a time.

Check that it's working normal, then bring in another sequence. As it might be either be a sequence data issue or project data.

Neil

Report · Aug 19, 2024

I have seen exactly the same problem, and I have posted a separate bug report with essentially the same details.

Report · Aug 19, 2024

I can reproduce this problem with ANY MOGRT in the file. I created an empty file with only 1 sequence, and the only thing in the sequence was the MOGRT file. Doesn't matter which one I choose, the app crashes when I try to render out.
You can see the details of my report here: https://community.adobe.com/t5/premiere-pro-bugs/projects-containing-mogrts-no-longer-render/idi-p/1...