An unspecified error occurred while performing a conform action

[carinab84815775]

Hi,

I'm currently editing a video where my MPG and MOV files cannot be conformed. I don't know if this has a connection, but all my clips change start an end point, so that stuff that shouldn't be in the video suddenly appears. Super annoying to have to edit it all over again. I am not using any audio from the clips, and it works fine to export it - but whenever I open the project again to keep editing it, everything is changed. Any of you know a solution to this?

I have the 13.0.2 version

Sequence settings;

Editing mode: Custom

Timebase: 25,00 frames/second

---

Pixel Aspect ratio: Square pixels (1.0)

Fields: No fields (progressive scan)

--

Preview file format: I-Frame only MPEG

I've deleted all unused media caches, moved the cach folder to the same as my clips, uninstalled Premiere and installed it again - nothing changed...

[John T Smith]

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

[carinab84815775]

Hi, sorry for not providing enough information - I have never used the forum before!

Premiere Pro CC v13.0, Eraldicon

Installed recent updates

Mac OS Mojave v10.14.2

I have both MPEG files and MOV, but I think it’s only affecting the MPEG files, Video Codec Type: MPEG 4:2:0.

I have never had this problem before, but also never used this camera and codec before.

Full error message: an unspecified error occurred while performing a conform action on the following file —-- in the media cache files

Appears when editing, and the media pending window appears

No other softwares are running

Do not have any third-party effects or codecs installed

Read some other places that it helped to clear the cache files, this has not helped me - also tried taking the files into a new project, tried uninstalling and installing premiere again, updated everything, tried changing the sequence settings - no result.

[R Neil Haugen]

What camera? And what is the format/codec choice in the camera settings?

There's a free download app called MediaInfo. I'm on my phone or I'd add the link. Download and install,  then drag/drop one of those files onto that app's icon on your desktop.

MediaInfo will open, in the options got to that apps "tree view", and do a screen grab of the video section. Let's see exactly what sort of file that is.

Neil

[carinab84815775 · Accepted solution]

Managed to fix my own problem. Took all the MPG files into media encoder and made them to ProRes 422. Replaced all the original MPG clips and now I don't get the error message anymore!

Carina

[savladai]

Thanks for this post, Carina. I have the same problem and will give your solution a try. I do have one question though - when you converted the MPG files to ProRes 422 did it change the quality of the video at all? I've been trying to avoid "re-doing" my old videos in case the clarity is lessened, so would like to know how you made out in that regard.

[R Neil Haugen]

A transcode to an intraframe codec like ProRes, and at the bandwidth level of 422, should be visually lossless through a couple generations at least. T-coding to an intraframe is a normal part of high-end editing. And ... well ... for modern Fx heavy movies, some scenes have been t-coded, worked, rendered, worked, rendered, worked ... through six or eight generations. Then shown on 60 foot wide screens.

Yea, a one-time t-code to ProRes422 shouldn't be at all visually seeable for quality change.

Neil

[chad274399783rg3]

I have a similar, but different question.  I have had to transcode a batch of video files to change format from, say, .mpg to .mp4.  The files I am transcoding all have bad audio that need to be fixed.  Is there a way to batch replace the files without relinking them all one at a time?  Or is there a better way to fix the audio in files that don't conform without transcoding to a different format?

Thanks in advance for any suggestions!

[R Neil Haugen]

If the files all have exactly the same name except for the extension, simply unlink the files in the bin.

Then use the "locate" panel to re-link, deselect match extension, navigate to the folder and select one, with find all selected, and it should see them and use them.

Neil

[chad274399783rg3]

Great, thank you for the quick reply!  I think that will work.  As a follow up to the initial question in this thread, I've tried resaving/transcoding my files that have audio when played some places, but exhibit the conforming issues in question.  I tried re-saving as ProRes 422, but the new versions have no audio.  Is there something I'm missing?  Is there a way to only re-encode the audio of problem files?

[Swandive stream]

I've got the same problem with After Effects files in Premiere Pro.

[Hopitation323798926zd0]

I have the same problem when using AE files in Premiere. Could anyone help?

[preston_9964]

Did you happening to find a solution? I'm running into this issue with syncing AE comps in Premiere. Keeps unlinking them and I have to constantly link the comps.

TIA