Anyone else have the same problem? Premiere Pro is not responding

[kimij93041300]

So, I just bought a new laptop, just so it can handle editing programs, so this should not be the problem.. Well PremierPro is faiilng on me all the time. I´m seeing more "(not responding)" and force quitting than anything else...

Any solutions to this or am I supposed to just wait for the next update and hope for the best?

Message was edited by: Rameez Khan

[Carlos Ziade]

please share details :

system, gpu, ram, os, etc ....

[kimij93041300]

I´m using Windows 10 for Lenovo Ideapad 720S

Intel® Core™ i5-7300HQ

Nvidia GeForce GTX 1050 Ti  4 GB

8 GB DDR4 RAM, 256 GB SSD

[Carlos Ziade]

Windows 10 which version ? home or pro ?

[Carlos Ziade]

I don't think the GTX 1050 ti is recommended by Adobe

SSD which kind ? what class ?

8 GB is the minimum requirement, better add another 3 8GB DDR4 RAM

[kimij93041300]

SSD: PCIe SSD, I assume i have windows 10 home

[Peru Bob · Accepted solution]

kimij93041300  wrote

I´m using Windows 10 for Lenovo Ideapad 720S

Intel® Core™ i5-7300HQ

Nvidia GeForce GTX 1050 Ti  4 GB

8 GB DDR4 RAM, 256 GB SSD

That may not be powerful enough to run Premiere Pro well.  You certainly need more RAM.

What is the processor speed?

What type of media are you editing?

Did you try using proxies?

[kimij93041300]

I´m editing 1080p HD video..
i ran a test and this what i got
LENOVO 81AC - Geekbench Browser

Im not good at computers so I have no idea what  RAM to buy...

Thanks  for the help!

[Carlos Ziade]

I guess Windows 10 'home' is not good, try getting the 'professional' version of windows

and as Peru Bob said you need to increase your RAM but increase it this way :

4 x 8GB DDR4 RAM

for better RAM performance and not just 1 x 16GB or 1 x 32GB DDR4 RAM

for the time being, if you have projects at hand, try creating proxies, save them next to originals

then replace them with the original files once done editing and go for export, I hope it won't crash !

if it does crash, then just back up your projects before going to windows 10 'professional' and

increasing your RAM

if after all this you still face problems, it's because of the GPU

if you can, open a completely new project, drop one of your video files there, try to work with it,

then try to export it and see what happens

hope this helps

[kimij93041300]

Thank you, I shall try these out when I have the time..

Any possibilities to add ram like 4x8gb or so on, even though my laptop has only 1 RAM slot?

Sorry, really bad at computers..

[Peru Bob]

You can get up to 16 GB RAM in that one slot:

http://laptopmedia.com/highlights/inside-lenovo-ideapad-720s-disassembly-internal-photos-and-upgrade...

[Carlos Ziade]

That's the only solution for a laptop although i would have preferred 4 x 8 GB RAM for higher performance, but its not possible for this case

[kimij93041300]

So I checked Lenovos site for specificly this computer and on the "memory" it said like this :

Memory:

2x 4Gt DDR4 Dual Channel

2x 8 Gt DDR4 Dual Channel

Doesn't this mean I can get up to 32Gt of RAM?

[Peru Bob]

Can you post a link to the specs?

[kimij93041300]

Ideapad 720S (15) Laptop | Ultraslim 15.6” Performance Laptop | Lenovo UK

[Peru Bob]

That web page doesn't give your specifications:

[Peru Bob]

Rather than adding RAM to that computer, I would put that money towards a computer with a more powerful processor as well as more RAM.