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Assets Not Loading

Community Beginner ,
Jun 06, 2024 Jun 06, 2024

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On Opening my project folder, The preview is frozen and will not play, and assets do not seem to be loading properly.
The vast majority of my files are greyed out like so.

Caelocide_0-1717718267365.png

I've cleared my cache and the issue has only worsened. Now rather than simply stalling forever, it occasionally crashes every other program my PC is running.

The project has several video files associated, (upwards of 100)
Most video is being stored on HDD, a separate drive from the project folder.
Task Manager reveals that Premiere is not scanning through the disk to try and find references to these video files.

If there are any appropriate settings to tweak or updates required to fix this problem, please let me know as soon as possible because this is completely crippling the project as it stands.

TOPICS
Crash , Error or problem , Freeze or hang , Import , Performance , User interface or workspaces

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LEGEND ,
Jun 06, 2024 Jun 06, 2024

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What format/codec are those files? Produced by what?

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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And what happens if you try to view the HDD in the Media Browser - do thumbnails load there?

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

How is the external drive formatted?

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