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Audio Automatic cut when import

New Here ,
Jul 12, 2017 Jul 12, 2017

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Any body know why my all audio file always cut when I import them.
All of my audio always cut when I import into source audio.

every each frame cut so it become short.

lets say i have audio 3min lenght because that it becaame 1:20

you can see the picture below.

should i restore all setting?
the question is HOW?

I already reinstall but the problem still happened.

I really need the solution
Thanks

_Donie_

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Adobe Employee ,
Jul 12, 2017 Jul 12, 2017

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Hi Donie,

Seems like an issue with Media Cache, please clear the cache & test. FAQ: How to clean media cache files?

Let us know the status.

Thanks,

Vidya.

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LEGEND ,
Jul 13, 2017 Jul 13, 2017

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Covert MP3 to WAV files using Audition.  Use the .wav files for editing.

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