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1

Audio lags two frames behind video ONLY in Premiere

Community Beginner ,
Nov 17, 2017 Nov 17, 2017

I recently discovered that any video I bring into premiere is two frames out of sync with the video leading the audio. I have tested and confirmed this using Catchin' Sync: http://quietart.co.nz/catchinsync/

VLC is in sync. Quicktime is in sync. It's just Premiere, and it's ONLY during playback. I can scrub through the timeline at low speed and everything lines up correctly, but as soon as I play something back in real time, it slips.

All the audio waveforms line up as they should. When I scrub through the timeline, everything seems fine and in sync. But when I hit play, the audio lags ever so slightly.

Anyone have any thoughts on what could be causing this or how I can fix this?

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

.

Does your video use a VARIABLE Frame Rate? See https://forums.adobe.com/thread/1110005

If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

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Community Beginner ,
Nov 17, 2017 Nov 17, 2017

I'm on Mac.

It's not a VFR issue. I've already checked that.

I've attached MediaInfo screen shots of just one example of the type of video I'm sticking in Premiere.

The sync issue I'm experiencing doesn't seem to be a problem for other people I'm working with on the same project who are running Premiere. At least not the ones who are doing sound (thank goodness).

I've done a lot of research and can't find anything like what I'm experiencing, which leads me to believe that there's some issue with how my computer is interacting with Premiere, but I'm hoping there's a simple fix or something I can check. It's odd because the problem is the opposite of what there are options to fix in Premiere (I can delay audio, but I've found no options to delay video).

Screen Shot 2017-11-17 at 8.16.57 PM.png

Screen Shot 2017-11-17 at 8.17.20 PM.png

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LEGEND ,
Nov 17, 2017 Nov 17, 2017

How are you monitoring the video?

How are you monitoring the audio?

What is your audio hardware configuration?

What are your Playback preferences set to?

Are you using Mercury Transmit?

MtD

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Community Beginner ,
Nov 17, 2017 Nov 17, 2017

Screenshots will answer most of these questions, so they're attached below. I'm using a second monitor with Mercury Transmit for video monitoring, but I tried turning off Mercury Transmit and restarting Premiere and it didn't help. Audio is just the default line out using some Creative speakers that are a few years old.

Screen Shot 2017-11-17 at 8.49.46 PM.png

Screen Shot 2017-11-17 at 8.42.12 PM.png

Screen Shot 2017-11-17 at 8.42.27 PM.png

Screen Shot 2017-11-17 at 8.43.21 PM.png

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Community Beginner ,
Nov 22, 2023 Nov 22, 2023

Hello, i have the same problem. roughly 2 frames audio delay when playback is running. No option to delay the video stream. help please.

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

Does your sequence frame rate match the media frame rate?

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Community Beginner ,
Nov 24, 2023 Nov 24, 2023

yes

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Adobe Employee ,
Nov 22, 2023 Nov 22, 2023

May we have more info to go on? System info and media specs would be great, @zstoltz and @SteiSi-Post_02.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Nov 24, 2023 Nov 24, 2023
LATEST

Hello thx fpr helping,

its a windows 10 pro PC. Most of the time we are using proRes 422HQ or proxies. i am using catchin' sync to mesure the delay. audio device is set to "mme" latency "500". we use premiere pro 22.6.4 but the problem is not new.

Greetings

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