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Audio Settings Change When Exporting with Media Encoder

New Here ,
Oct 07, 2019 Oct 07, 2019

I've been having a really odd issue with Media Encoder lately. On certain projects, (but not all,) exporting through Media Encoder completely changes my audio settings. If I have a DeNoise effect applied, it will turn it up far too much, completely distorting the audio. The volume and EQs are also completely out of whack.

 

The only consistent variable I have noticed is it seems to happen with projects that I go back to often. I work at a church, and I have a project for editing the weekly sermon. I keep the audio settings essentially the same from week to week, so I have one project that I import the new media into for editing. Of course, this issue does not happen on just this project, but this is the one I notice it on the most.

 

Has anyone else run into this issue? I've done some Googling and have found nothing. 

 

System information:
Premiere Pro 13.1.4/After Effects 16.1.2
Windows 10 64-bit v.1903 (OS Build 18362.295)
Processor: Intel Core i7-8700K CPU @ 3.70 GHz
RAM: 32.0 GB
GPU: NVIDIA GeForce GTX 1050

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Community Expert ,
Oct 07, 2019 Oct 07, 2019

What are your source audio settings (uncompressed, compressed (and if so, how), sampling rate and file type (aiff, wav, aac, mp3...).  If they are not 48k aiff or wav files, you might try converting them to either of these formats.

 

I'm on the mac so it may be different, but if you've got the full cc suite, you might consider sending the audio to audition for the effects.  Seems to do a much better job in some cases.  

 

 

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New Here ,
Oct 07, 2019 Oct 07, 2019

The video is from a camera in the auditorium, so it is baked in with the .mp4 video. I may try getting the raw audio file sometime, but I'd rather not, since that will add syncing audio to my workflow, which is just one extra step I'd like to avoid if I can.

 

I have considered that, but I really like Premiere's native effects simply because I can adjust them as I edit the project, rather than having to completely redo the project's settings every week.

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Community Expert ,
Oct 07, 2019 Oct 07, 2019

Just export the audio from the source video file as a 48k 16 bit aiff and then drop it in on the timeline.  Should match perfectly...  It'll be a very quick export.  Also, if you send the audio to audition when you're done editing, and apply the effects (if they don't come over from premiere) and save, it will replace the audio back in Premiere.  I understand you want to avoid extra work, but sometimes you've just got to bite the bullet.

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New Here ,
Oct 07, 2019 Oct 07, 2019
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I may try that export trick. And I have done Audition Dynamic Link before, and it is very convenient. If this keeps up I may just have to end up doing that. I wish I knew what was causing the issue with Encoder though. It's a great program; I just wish I could predict what output I'm going to get from it.
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