Audio Static

[jodie_3671]

The latest update has turned all my audio in Premier Pro into loud static. I have changed in the audio hardware input to No Input and cleared the media cache, but the problem persists.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Peru Bob]

Try resetting the preferences:
https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

[Sumeet Kumar Choubey]

Hi jodie_3671,

We're sorry about the poor experience. We're investigating a similar issue. Could you please confirm if you are working with MTS media in Premiere Pro v25.3?

Thanks,

Sumeet

[Thomas25012361q19r]

I too am experiencing this issue, and I am using MTS media in this same version. It started after I installed the latest update.

[Sumeet Kumar Choubey]

Hi Thomas25012361q19r,

Sorry about the poor experience & thanks for providing the details. We're currently working on an issue where the audio from MTS files can have noise in v25.3. For the time being, we recommend using Premiere Pro v25.2 as a workaround. We will update this thread once the issue has been addressed. 

Regards,

Sumeet