Black box around exports from Premiere

[ryanm76857443]

I already know this is a update bug because it's never happened before but here goes.

I export graphics from After Effects RGB+Alpha. Bring them into Premiere, export the final project from Premiere (QT 444 or 422) and all of the files from After Effects have big black boxes behind them suggesting they don't have alpha channels.

The catch, I exported these same files before updating and everything exported fine. I updated and now I'm getting this error.

[Sumeet Kumar Choubey]

Hi ryanm78426239,

Sorry for the inconvenience caused. We have multiple instances of this issue reported and we are currently investigating the issue. We will try to get this checked as soon as possible. In the meantime please try these steps and check if it helps.

• Open your Premiere project and go to Sequence > Sequence settings
• Uncheck Maximum Bit Depth
• Then go to the export settings and uncheck Render at Maximum Depth

Then try to export and check if it's working properly.

Hope it helps, let us know if you have any questions.

Thanks,

Sumeet Kumar Choubey

[caroline_edits]

Hey there, ryanm78426239!

Did Sumeet's idea work for you? Let us know and we'll be happy to find you another option.

Thanks!

Caroline

[Trent Happel]

Could you try this again with the Premiere Pro 13.0.1 update? 13.01 has an Alpha channel fix that I believe will resolve your issue.

Bugs fixed in versions 13.0.1 and 13.0 releases of Premiere Pro

[2roads]

Just update Pr 2020 and still having black box around alpha export.