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Black frames around video - have tried it all! help

New Here ,
Sep 03, 2018 Sep 03, 2018

Hi all,

I know there are a lot of questions out there when it comes to black bars around exported video clips, and I have followed every advice but nothing works šŸ˜ž

I am very new to Premiere Pro and I know it takes time to learn, but this is becoming very frustrating, I already spent more than 5 hours trying to fix it but the black bars remain in every video I try...

I tried sequence settings, scaling, positioning, changing requirements when I export, Set to frame ect.. but as I mentioned the result stays the same.

see below the file in Premiere Pro and then exported as video with black at the sides.

Anyone has advice on this?

Thanks so much in advance!

Thank you so much!1.JPG2.JPG

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correct answers 1 Correct answer

Community Expert , Sep 04, 2018 Sep 04, 2018

It seems that what you’re outputting is a custom size not the same size at rectangle as video output formats. Unfortunately, because of this, it’s going to be tough to find another solution.

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LEGEND ,
Sep 03, 2018 Sep 03, 2018

Click anywhere in your timeline, then go to the menu Sequence > Settings and post a screen shot of your Sequence Settings.

Next, post a screen shot of your Export Settings Summary, like this example below:

ME Export settings.png

MtD

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New Here ,
Sep 03, 2018 Sep 03, 2018

Hi, thanks so much for getting back to me. Please see below the screenshots, the video is actually 20MB but now it only shows 110KB in exporting not sure why...3.JPG8.JPG

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LEGEND ,
Sep 03, 2018 Sep 03, 2018

Your sequence is set to a (non-standard) 1080x1710 frame size at a (non-standard) frame rate of 29.99 fps.

You are exporting it to a different frame size that has a different aspect ratio.

The short answer is to do as  RobShultz suggests and check the box for Match Sequence Settings:

Screen Shot 2018-09-03 at 12.39.58 PM.png

then export and determine if the file that results is what you want and is suitable for your purpose.

MtD

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New Here ,
Sep 03, 2018 Sep 03, 2018

Hi,

thanks gusy, I tried it but then the file gets huge and I can only open it with VLC Media player, which still shows black bars, but not sure whether that is because of VLC or because they are actually there.

Not sure what format it is, I need these videos for Instagram, so this doesn't work šŸ˜ž44.JPG

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LEGEND ,
Sep 03, 2018 Sep 03, 2018

You need to find out what Instagram expects to receive for properly playable content.

I did a quick google search, but most of the results were for specs for Ads on instagram.

Once you have those specs, you can export your timeline to the appropriate  format and pixel dimensions required.

MtD

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Community Expert ,
Sep 03, 2018 Sep 03, 2018

Please try clicking ā€œMatch Sequence Settingsā€ in the output panel before exporting.

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New Here ,
Sep 03, 2018 Sep 03, 2018

thanks! But then Matching Sequence Settings is the only solution? but if I do that the video has a format I dont want.

Any other tips?

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New Here ,
Sep 03, 2018 Sep 03, 2018

oh and the file is so big that I cannot even send it to my phone with wetransfer

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New Here ,
Sep 03, 2018 Sep 03, 2018

I just transferred it to my phone the black bars are still there - though I did match sequence settings

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Community Expert ,
Sep 04, 2018 Sep 04, 2018
LATEST

It seems that what you’re outputting is a custom size not the same size at rectangle as video output formats. Unfortunately, because of this, it’s going to be tough to find another solution.

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