• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Black frames around video - have tried it all! help

New Here ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

Hi all,

I know there are a lot of questions out there when it comes to black bars around exported video clips, and I have followed every advice but nothing works 😞

I am very new to Premiere Pro and I know it takes time to learn, but this is becoming very frustrating, I already spent more than 5 hours trying to fix it but the black bars remain in every video I try...

I tried sequence settings, scaling, positioning, changing requirements when I export, Set to frame ect.. but as I mentioned the result stays the same.

see below the file in Premiere Pro and then exported as video with black at the sides.

Anyone has advice on this?

Thanks so much in advance!

Thank you so much!1.JPG2.JPG

Views

2.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 04, 2018 Sep 04, 2018

It seems that what you’re outputting is a custom size not the same size at rectangle as video output formats. Unfortunately, because of this, it’s going to be tough to find another solution.

Votes

Translate

Translate
LEGEND ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

Click anywhere in your timeline, then go to the menu Sequence > Settings and post a screen shot of your Sequence Settings.

Next, post a screen shot of your Export Settings Summary, like this example below:

ME Export settings.png

MtD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

Hi, thanks so much for getting back to me. Please see below the screenshots, the video is actually 20MB but now it only shows 110KB in exporting not sure why...3.JPG8.JPG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

Your sequence is set to a (non-standard) 1080x1710 frame size at a (non-standard) frame rate of 29.99 fps.

You are exporting it to a different frame size that has a different aspect ratio.

The short answer is to do as  RobShultz suggests and check the box for Match Sequence Settings:

Screen Shot 2018-09-03 at 12.39.58 PM.png

then export and determine if the file that results is what you want and is suitable for your purpose.

MtD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

Hi,

thanks gusy, I tried it but then the file gets huge and I can only open it with VLC Media player, which still shows black bars, but not sure whether that is because of VLC or because they are actually there.

Not sure what format it is, I need these videos for Instagram, so this doesn't work 😞44.JPG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

You need to find out what Instagram expects to receive for properly playable content.

I did a quick google search, but most of the results were for specs for Ads on instagram.

Once you have those specs, you can export your timeline to the appropriate  format and pixel dimensions required.

MtD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

Please try clicking “Match Sequence Settings” in the output panel before exporting.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

thanks! But then Matching Sequence Settings is the only solution? but if I do that the video has a format I dont want.

Any other tips?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

oh and the file is so big that I cannot even send it to my phone with wetransfer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 03, 2018 Sep 03, 2018

Copy link to clipboard

Copied

I just transferred it to my phone the black bars are still there - though I did match sequence settings

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 04, 2018 Sep 04, 2018

Copy link to clipboard

Copied

LATEST

It seems that what you’re outputting is a custom size not the same size at rectangle as video output formats. Unfortunately, because of this, it’s going to be tough to find another solution.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines