black screen problem

[murat_35]

I can't see the preview of the video, there is sound but no image, when I press the video expansion button on the top right, the video appears, but when I press ESC and go back to the project I was working on, it stays in a black or white screen and the video freezes. How can I fix this?

[MyerPj]

There are some threads around that might be of interest to you, but for now, some screenshots or even better a short screen video could be helpful. 

Also: Info needed for a bug report

[murat_35]

teşekkür ederim

[murat_35]

arkadaşlar hallettim

[RobShultz]

We need much more info. Does the video play outside of Premiere? What format is the video? System specs.

[murat_35 · Accepted solution]

Hp destek yardımcı oldu nvidia kartını kaldırıp bilgisayarı yeniden
başlattığımda düzeldi, kalibrasyon gerekliymiş nvidia yı kaldırıp pc yi
yeniden başlatınca düzeldi artık program çalışıyor

Murat Doğan