Blurry Screen Issue

Community Beginner ,
Jul 17, 2022 Jul 17, 2022

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My problem is blurring of the screen like this in Premiere Pro, can you help? It happens when I pause the video and occasionally while playing the video.
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correct answers 1 Correct answer

Adobe Community Professional , Jul 18, 2022 Jul 18, 2022

is your source material from a screen recording?  If so, the issue may be that your source has a variable frame rate which can cause intermittent and unpredictable problems in Premiere


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Adobe Community Professional ,
Jul 17, 2022 Jul 17, 2022

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Community Beginner ,
Jul 17, 2022 Jul 17, 2022

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PS: I translated the English translation, forgive me if I am wrong.
What version of Premiere Pro?  -  Premier Pro 2022 22.5
Have you installed the recent updates - Yes i uploaded
What operating system? -  Windows 11 21H2 / OS build 22000.795 / Windows Feature Experience Pack 1000.22000.795.0
What kind(s) of source footage? - .mp4 - H.264
If you are getting any error message(s), what is the full text of the error message(s)? -  No error.
What were you doing when the problem occurred? - I couldn't do anything, it just goes away when I continue the video, but it pops up from time to time and happens again when I stop it.
Did you update your project from one major version of Premiere Pro to the next, and then saw problems in the project? - No this is a new project
Tell us about your computer hardware. - Windows 11 Pro x64 Bit, Ryzen 5 5600,  Patriot  Viper Steel DDR4 32gb 3600mhz Pvs432g360c8k, ASUS DUAL AMD RX 6700 XT OC (22.5.1)
Is the drive connected to a high speed port on the computer? Yes, its fast
Are you using Mercury Playback Engine GPU Acceleration?  - Nope
Do you still have the issue when choosing Project Settings > General > Renderer > Mercury Playback Engine (Software Only)? - Yes the problem still persists
Does the problem only happen with your final output, with previews, or both? - In preview only
Can you provide a screenshot or sample movie? - Yes, I have attached
What other software are you running? - Nothing
Do you have any third-party effects or codecs installed? - Nope

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Adobe Community Professional ,
Jul 17, 2022 Jul 17, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...
Then try pressing Enter to render the timeline and turn the red line above the timeline to green.

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Community Beginner ,
Jul 17, 2022 Jul 17, 2022

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I deleted the media cache but it didn't fix it also "Then try pressing Enter to render the timeline and turn the red line above the timeline to green." I couldn't understand here, what should I do, can you explain with pictures?

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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is your source material from a screen recording?  If so, the issue may be that your source has a variable frame rate which can cause intermittent and unpredictable problems in Premiere


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Community Beginner ,
Jul 18, 2022 Jul 18, 2022

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I downloaded MediInfo but I couldn't find where to look.

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Community Beginner ,
Jul 18, 2022 Jul 18, 2022

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Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 5.25 GiB
Duration : 25 min 11 s
Overall bit rate mode : Variable
Overall bit rate : 29.9 Mb/s
Writing application : Lavf58.20.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L5.1
Format settings : CABAC / 1 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 1 frame
Format settings, GOP : M=1, N=60
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 25 min 11 s
Bit rate mode : Variable
Bit rate : 29.7 Mb/s
Width : 2 560 pixels
Height : 1 440 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 59.401 FPS
Minimum frame rate : 3.529 FPS
Maximum frame rate : 60.235 FPS
Original frame rate : 60.000 FPS
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.135
Stream size : 5.22 GiB (99%)
Color range : Limited
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 25 min 11 s
Duration_LastFrame : -10 ms
Bit rate mode : Constant
Bit rate : 183 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 33.0 MiB (1%)
Default : Yes
Alternate group : 1

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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As suspected by mgrenadier , it is Variable Frame Rate.

 

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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Frame Rate Mode:  Variable

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Community Beginner ,
Jul 18, 2022 Jul 18, 2022

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I made the video a constent frame rate and the problem was solved thank you.

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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thanks for posting that it worked...  hopefully will help others...

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